Don’t Think You Need to Invest In Video? Time and Again We Help Businesses Avoid These Mistakes!

kid frustrated by mistake

How is it that in 2017 video is absolutely crushing the other forms of media…and some still refuse to use it? I know, I know…Crazy right? I’m sure you’re not doing thinking these things…but just in case, let’s go through a few reasons why it’s time to invest in that website video.

  • Missing Out on Loyalty. First off, your customers love you, right? Right. We know this because of studies like this that tell us the probability of selling to an existing customer is somewhere between 60% to 70% (HelpScout)…which is so much higher than the 5% to 10% chance of selling to a brand new customer. Since your existing customers love you, why wouldn’t you give them a reason to tell others? Some clients like to create videos that are educational and entertaining…making them shareable. By posting a video, you allow your existing customers the ability to share your greatness… just remember, you don’t want to sell in this video, you’re showing your greatness a different way: giving information that’s useful.
  • Forgetting to Remove Confusion! What if you sell a product or service that is a bit more complicated? What if your product or service could easily be explained with a short video versus text? Most people are too lazy to read any more. So much so, I’m a bit surprised you’re reading this! Most people would prefer to click the video than read text. Give them something to watch! Here are couple of examples:

MicroPop

Tone-Y-Bands

 

  • Losing the SEO Game. If people are searching for you online, will they find you on Google? Google OWNS YouTube and loves video. You’ve probably already started to notice the video search results that sometimes pop up when you search for how to do something. For example, if you were to search “How do I unclog a dishwasher?” You’ll notice that the top non paid search result is a video. Hmmm. Makes you think a little, doesn’t it? What questions need answers that your potential (or existing) customers might be searching for? While video isn’t the only answer to SEO, it’s certainly a powerful one!
  • Conversion is Too Low. What’s your conversion rate? If you sell products, a video helps the viewer decide whether to buy the product. In fact, StacksandStacks.com, “an e-retailer of home storage and organizational products said that when a consumer views a product video, that consumer is 144% more likely to add that product to her cart than a consumer who watches no video”  That’s astounding!  Even our own clients have told us that their products sell out faster and need to be replenished more often when the product is displayed with a video running next to it in stores. And, if we go back to our previous point, if consumers are on a website viewing a video, they’re on the site longer…leading to better SEO. Google seems to love it when people stay on a website longer. We think it’s because Google algorithms say, “Hey, people arrive here and stay here….this site must be good!”
  • Inconsistent Training. Have you hired a new employee? When you do, do you spend hours teaching them all that boring stuff you have to go through? Here’s an opportunity to have your new employee watch something that is more engaging and useful. An on-boarding or training video will help a new employee learn about the culture of the business and review all important points in a consistent way…and you can be sure that every new employee hears and sees the same information presented in the same way. Consistency! One of the keys to Human Resources!

If any of these items helped you make the next step toward creating a video for your business, great! If you’re not sure what your next step is, that’s ok…just fill out the form to the right. We can answer any questions you have and point you in the right direction. Even if you don’t use us, we hope this helped.

 

 

Source:
Photo Source: Pixabay.com
2017, April 19. Convince and Convert website.  http://www.convinceandconvert.com/content-marketing/you-need-to-invest-in-video/

How Should I Measure Video Success

Contrary to popular belief, when it comes to determining the success of a video, views aren’t everything. Crazy right? It’s true, there are other contributing factors to consider such as: getting and setting the right key performance indicators, what are your overall marketing goals, and what is the best way to track progress on a brand’s unique goal. Here are a few examples of how others are measuring success when it comes to video posts. The first step is to determine what the primary marketing goal is for the campaign. Typically, companies want their video advertising campaigns to increase awareness, consideration, and ultimately influence their online or offline sales. When trying to market to a target audience, consumers typically fall into one of three categories:

  1. “I’m ready to make a purchase,” or “I’m ready to give you a call to discuss;” or
  2. “I’m not very familiar with your product, but I’d like to learn more;” or
  3. “I’m undecided as to what to do…should I call you (or purchase online) or should I move on?”

The trick is to know where your target audience is when they connect with you. Viewing their actions can solve this. Set up a digital funnel and use video to help them. Could you walk them through a series of steps via the initial video? Or should you set up a series of videos that tells them what to do at each step? Only you can make that decision.

Next, what are the indicators for each marketing goal? For example, if your goal is to raise Awareness, the number of views, impressions, and unique users are important. You might also consider how well your marketing increased awareness and how well people can remember the ad they viewed afterward. Each indicator, if measured properly, will help you determine if the video/ad was effective. This is an important initial step because it demonstrates the impression your business is portraying or is begin perceived via it’s marketing efforts.

If Consideration is the measurement, then the indicators to measure are: view-through rates, watch times, favorability lifts, consideration lifts, and brand interest lifts. All these measurements illustrate how the brand is being perceived when viewing (positively or negatively).

Finally, the third measurement is Action. What happens after or during the view? Here are some measurements to consider: clicks, calls, signups, sales, and purchase intent lifts. When looking at these measurements through the lens of video, you must consider all brand marketing activities because video is typically not a standalone item that drives a sale. For example, many people will receive a mailer, see an ad in a flyer, visit the website, and view the video. The individual may or may not recognize that the video helped them make the sale or if it was something else they saw along the way.

Measuring the success of video is a little tricky…but we like to think that the number of views, frequency of views (same person seeing the same video), watch time, favorability lift and clicks/action taken to contact are typically sufficient items to measure to begin. If we can help you with this in any way, please don’t hesitate to ask!

 

Source: https://www.thinkwithgoogle.com/articles/how-identify-right-kpis-online-video.html

What Should I Wear in My Corporate Video?

One of the last questions we get, and usually the day before the shoot, is “What do I wear?” That is an important question…so much so, we’ve created a PDF helping our clients with this problem. We thought it might also make a great blog post for those who haven’t hired us but still want to look good on camera!

What to Wear on Camera

  • Bright & Warm Solids. Bright, warm, solid colors are the best. If you wonder which colors work best, think teal, coral, purple, even orange. These colors pop on screen and make you look your best.
  • Avoid Black, Red, or White. If you have ever seen an interview on television where the person was wearing black, you might remember that their clothing became difficult to see or define…such as a jacket lapel that disappeared. Wearing white usually washes out too much, especially if you’re shooting in front of a white screen. Red bleeds on screen. In person it looks nice, but the screen and the color red are not friendly together.
  • Avoid Patterns. Patterns that are busy like checks and herringbone do not do well on screen. Much like the color red, a busy pattern will look like it is ‘buzzing’ on screen. You don’t want your clothing to take away from what you are saying, so avoid these items.
  • Dress as if You Were Meeting an Important Client. If you are a banker, that would mean a suit. If you are a plumber, you might consider a golf or polo shirt. Think of your most important prospect and assume they’ll be watching you.
  • Jewelry. Avoid jewelry if you can. Dangling earrings, necklaces, or bracelets often make noise. You’re used to the noise, so you probably don’t even hear it any more; however, the camera will pick it up. It will sound annoying to the viewer, so avoid it if you can. You can wear stud earrings or a flat laying necklace…but  avoid bracelets.
  • Makeup Should be “You, plus 10%.” This means wear just a little more than you normally would. Additionally, lipstick is a MUST even if you don’t wear it everyday.
  • Bring Options. Not sure if what you want to wear will work? Bring it with you to the shoot. Your producer can help you make a final selection and ensure you look your best. If you’re doing multiple videos, consider wearing a couple of outfits so it doesn’t look like you shot all of them at the same time. However, if you are shooting video that you want to keep a consistent look across every video, feel free to wear the same thing.

These tips should help you determine what to wear when you have to be on camera. If you know you’ll be in front of a camera, use this post to help you decide what to wear. Remember, video is a little different than real life. By following these rules, you can look your best on every video.

If you have any questions, please feel free to contact us directly or post your question in the comments below.

If You’re a Nonprofit, Here’s How We Fit In

Nonprofits Are Essential To Our Communities. If You’re a Nonprofit, Here’s How We Fit In.

Every nonprofit has a story. Nonprofits usually fill a very serious need in our community; and one of the biggest challenges nonprofits face is the need for money. Money that helps the nonprofits satisfy the need and pay its employees. When we talk to Executive Directors of nonprofits, they share with us their frustration of telling the story effectively and efficiently so as to bring in as much money as needed to fill the gap. This is not an easy task.

Imagine if you could tell the story without having to sound like it’s been told a hundred times. What if the story could be told using the faces of those who benefited by the nonprofit? Wouldn’t that be the best way to tell the story? It would…In fact, a video can do exactly that.

The person(s) who benefited from the nonprofit would be the best person to tell the story. It’s a first person account of the difference the nonprofit made in their life. Without the nonprofit, where would they be? By having them tell your story, a possible donor can see the how their donation will help make a difference. Powerful stuff.

But, Plum Productions doesn’t just do the video; we help you reduce the cost of the video by working with your corporate sponsors. We all know companies that want to help their community, but they also want the community to know how much they impact their surrounding area. One way to work together is to let Plum Productions work with your Corporate Sponsor(s) to off-set the cost of your video.

A powerful, emotional video can bring in donations beyond expectations. We fit in because we want to tell the story. The story of how you, the nonprofit, helps our community. Below is a sample of just one of our nonprofits we’ve highlighted. Take a look…and try not to cry.

Office Tours – Showcase Your Space!

Looking For a Video Idea?

If you work in a field where customers come to your office, you probably keep it looking pretty spiffy.  The level of comfort your clients have in your space is likely important to them, and in turn, you. Virtual Office Tours have become really popular on websites for this exact reason.  A potential client can have a look around the office before they schedule an appointment.  If you run a hotel, medical facility, or even a spa, virtual tours are a really valuable selling tool.  Today, most virtual tours are created with still photos and software that “seams” the shots together giving a 3D effect.  It’s a great tool, but we at Plum Productions think it’s a missed opportunity.

A Video Tour Can Do Everything a Virtual Tour Does – With a Much Greater Marketing Impact.

  • Firstly, they’re narrated.  The viewer can actually hear information about the space they’re seeing.
  • Second, in the narration, they can also hear about different services that are provided in the different spaces.  It’s a marketing video and video tour in one.
  • Lastly, if you feature someone prominent from the office, it also becomes a “Meet the Doctor” or “Meet the Staff” video.

Recently, we created a Video Tour for a local medical office. The video was hosted by the doctor, so patients got a look at his beautiful office, and an idea of who would be providing their treatment.  You’ve have to take a look:

Every business looks for ways to save money, and combining an Office Tour, Marketing video and Meet the Staff video is a great deal. Happy Video Marketing! Jenn

What Can TV Teach Us About the New Video Revolution?

TV went through a revolution some years ago. Remember when cable first began? Remember when people were asking, “Why do we need a channel just for weather?” or “Why do we need a channel with 24 hour news?” 20 years later, we know we can’t live without the 24 hour news cycle (well most of us). Given this, what can we learn from history when it comes to video? Here are a few things we can pull from the history playbook.

TV History – A Big Lesson

In Video, Content is King!

Throughout history of television, there has never been a shortage of ideas. Television went from sitcoms to reality TV and back to sitcoms. Television has gone through drastic changes, only to come back to where it began. Not surprising. People like stories. People like to watch reality and sitcoms. They’re very similar in nature.

What does that mean for you? Since content is king, you’ll need to focus on how to create content. Think of Google as the masses (the millions of TV viewers)…constantly looking for something new, better, and entertaining. Your goal should be to continue to come up with new material to share. Whether it’s a marketing video, an informational/testimonial video, demonstration video, a training video, or just a recording of an in depth discussion about a topic relevant to a specific niche, new information (content) is king.

Your Action Item: Take approximately 30 minutes to play on YouTube. First, develop a list of keywords to search. See what you find. Watch 5 videos, but only for 30 seconds each. Write down notes about what you learned from each video. Next, search through the most popular videos and channels. Do the same thing, watch for 30 to 60 seconds. What did you learn/experience? Keys to pay attention to are the format each used, the techniques they used (sales), the techniques they used (production), the length of each video, etc. Use this information to come up with new approaches to video and to content.

Got an idea for a great video? Let us know. Want help coming up with one? Let us know.

If a Picture Is Worth 1000 Words…Video is Worth 1,800,000!

We’ve had people ask, how in the world do you get 1.8 million words from a video? So, let us show you (I know, the picture says 1 million, but it’s actually 1.8 million).

If we all agree that a picture is worth 1,000 words… And we shoot video at 30 frames per second (fps) That gives us 1000 x 30 = 30,000 words every second!

And we shoot the video to a length of 60 seconds…

30,000 words / second * 60 seconds =

1.8 million words!

Why is this important? If you are thinking about resetting your website or changing the way it looks, a video is a great way to add a stronger message or call to action. Nothing says “Here’s what we do,” “Here’s what are customers say,” and “Here are the results,” better than video!

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Website Video Idea – Employee Spotlight

Employee Spotlight Video

Do your customers know who they are talking to when they call your business line? How about your potential customers. Ideally, they don’t know you or haven’t met you directly. This would mean that they found you online through a search engine and have made the decision to call you. Wouldn’t it be nice if they had some idea of who they were talking to when they call? Now they can!

We believe that potential customers would like to feel comfortable calling a business. We also believe that a business can move the level of comfort for potential customers to the positive by supplying the customers with an Employee Spotlight video. This allows the customer to know who they are talking to. We’ve all seen the About Us pages on websites that usually contain a photo with a brief description of their role. Why not change this? Why not make this a video introduction supported by the brief job description of the employee? This can significantly improve search engine performance for each person’s name as well as the name of the business.

Who Needs an Employee Spotlight Video?

This works particularly well with organizations like law firms, partnerships, ad agencies, and chambers of commerce. These tend to have lower turnover allowing the video to have a longer shelf life. Even if turnover is a little higher, shooting a video highlighting high-level employees can improve morale and make the employees feel a bit more connected to the company/firm.

If you’re considering a video that spotlights the employees and partners in the business, contact us today to learn more about how we can help.

Simple Video Blog Ideas

You’re probably reading this because you want to improve your website’s SEO. You’ve heard that video on your website can help SEO, but you’re looking at your computer and decided, you need a topic. You could write about your topic, or you could do a video. While we’ve given tips about How To Set Up Your Video Correctly, coming up with the topic can be a little difficult. This blog post is about picking a topic and running with it!

The How-To-Video

Videos that describe how to do something can be very helpful for your potential customer. After all, they need help. Why not be the solution? For example, about 4 weeks ago I needed to learn how to hang a flat screen television to a wall. The directions that came with the hardware wasn’t helpful, so I Googled it. I found hundreds of videos, but I selected the one that was titled correctly and after a few seconds began to teach me how to successfully hang the TV. (Side note, the TV is still hanging on the wall — Success!)

ScreenCasting

A different version of a video How-To-Video, but an important one. If you have something to show or describe on your computer screen, use ScreenCast or CamStudio. They capture what you are doing on your computer screen. I have used this program when I need to show someone how to set up an account on a website or how to make changes to a computer setting for better video viewing.

Video Interview

This is where we can come in to compliment your activities. Conducting interviews of clients or important people in your field of business can add value to your website. We’ll help you make the interview look professional and insightful. We’ll make sure you stay on topic and relevant to your audience.

Frequently Asked Questions (FAQ)

Do you have a list of questions that potential clients ask frequently? Or do you have a list of questions that existing customers ask? Put together a list of frequently asked questions for them to refer to before sitting down with you. For example, a dentist might answer questions such as, “How do I prepare for my root canal operation?” or an Estate Planner might do an FAQ video about, “What documents do I need before I meet with my Estate Planner?” These can assist in SEO as well as help your customers/clients.

These are just a few options when deciding on what type of videos you can use for a blog and how you can use them. If you would like us to help you plan some of these out, simply give us a call.

How Long Should My Video Be On My Website?

Length of Video

Did you know that 50% more people will complete a 1 minute video than a 2 minute video? That’s significant considering most businesses want to post longer videos. We tend to recommend that if you want to post a video, that it be under 1 minute…and if you have more to say, let’s find a way to break it into smaller, bite-sized pieces. This allows the viewer to continue to click through the important portions of your videos (education) while also identifying what is important to potential customers…or what is not said efficiently somewhere else on the website.

So, I Shouldn’t Post A Long Video?

Not necessarily. It really depends on the type of video.

  1. Commercials. Many companies need to education potential customers about what they do or the benefits of the product. This can usually be done within 30 seconds.
  2. How To. Some companies need to educate current customers about how to use a product, such as how to assemble it or how to use it safely. In these cases, the length of the video is less important; however, it is important that the video get to the point quickly or the viewer will think the video will be a waste of their time.
  3. Testimonials. Testimonial videos can be up to 2 minutes. People like to watch other people give testimonials before they buy to help them determine if they are making a good choice. By providing sufficient time for multiple testimonials, the potential customer can watch as many or as few testimonials as needed to help them make a decision.

We hope this helps you make an educated decision on how long your video should be. Whether we produce it for you or someone else, make sure the length of the video is correct for it’s use. Contact us if you have any questions.