Hotel Video Production Marketing Strategy

hotel video production, woman at resort hotel pool with drink

Hotel Video Production

Are you worried about how to fill the rooms? Are you unhappy with your online reputation? Do you have a desire to improve the online engagement levels with your website? Have you been anguishing over trying to get the rooms to look exactly how a guest will find them when they arrive, but you haven’t been able to create a strong marketing campaign that shows a potential guest what they can expect. Should you use hotel video production strategies to fill the rooms?

Sometimes pictures are enough, sometimes they are not.

We’ve got you covered. In this post, we’re going to share with you how creating the right marketing plan and business strategy can incorporate solving several of the above issues. Hotel video production and marketing involves several facets of activity like social media marketing, online advertisements, print, billboard, and other levels of marketing that will drive traffic to your hotel.

We’re sure you’ve done focus groups and have learned about the needs of your guests and you’ve reviewed the Ps of Marketing, but we’d like to suggest that there are a few elements that may have been missed. Potential customers obviously want to know what the location looks like, but do pictures clearly show and/or explain your products or services. Do they do it adequately enough that one would not be surprised when traveling. When we travel, we’re often surprised by the difference in photos an the actual location.

Every aspect of the tourism industry should be maximizing video to their advantage. Here’s why. When someone plans a trip to places like Boca Raton, Palm Beach, Naples, Fort Lauderdale, Miami, or Key West, they do a lot of research.

Just like you do marketing research, their research includes things like what does the hotel look like? What do the amenities look like? What about the room, what should I expect to see and feel when I enter the room? Video shows people all the elements that are important to them.

What is the Marketing Process to Maximize Sales?

If you want to attract more guests to your hotel, you’ll want to show off the grounds, the rooms, the amenities and use social media platforms to increase the likelihood of being found by a potential guest during their search. When you define your marketing to incorporate what your guests want, they’re more likely to buy. While product price can impact a guests decision, if they see, hear, and feel the value, they are more likely to spend a little more to enjoy their vacation.

Reputation is critical in the hotel business. Hotels rarely survive a long-term negative leaning review score. No amount of advertising or video can offset poor scores. If the reputation is bad it’s time to make some operational improvements and hold off on any sales and marketing activities. You’ll only make more people mad by having them show up and be disappointed.

The process of maximizing sales is in a strong process. The process should include high quality video, appropriate placement with an appropriate spend and help potential guests understand what it is they’re looking at and why they should book your hotel for their next vacation.

Loyalty, Engagement, and Services – Fort Lauderdale Hotels

Marketing includes featuring a locations strength to their advantage. If you are a Fort Lauderdale hotel that has luxurious amenities, a relaxing and beautiful spa or an impeccable golf course, it’s critical to showcase that. If you have nearby attractions or nightlife that is important to the attractiveness of your hotel, show that too. Does your food stand head and shoulders above your competitors? You should feature Instagram-worthy video of your specialties.

Hotel Video Production: Increase Hotel Loyalty Using Video

Marketing can refer to reinforcing a positive visit. What if after a guest leaves, they receive a personalized standardized (yes…do both) video that thanks them for visiting. What if you had several videos that were at your disposal to email after their departure that mentioned an amenity or service they used?

What if they used your spa and the video you send to them afterward mentions that you’re glad they were able to use the spa and that you hoped they enjoyed their experience. How powerful is that? Would they know it wasn’t made specifically for them but that it was made only for those who visited the spa? You have the data, use it!

If you’re wondering how to make these things happen and more (yes, we have a lot of ideas related to improving loyalty and reputation), we’d be happy to talk about it with you. Give us a call and we’d be happy to work through all of these areas with you. As a South Florida video production company, we’ve seen and been a part of a lot.

The hotel/hospitality business can be frustrating, but it can also be rewarding. If you’re struggling to figure out how you should be using video, let us help you by working through our marketing strategy session and let us craft a plan with you. You control the direction, we’ll provide the creative that works.

 

Image by Engin Akyurt from Pixabay

Top 3 Ways Video Can Help Business During Coronavirus Outbreak

Hand signaling for help

With the Coronavirus pandemic affecting us in the United States, there are a few things you can start to do to prevent a complete shutdown of your business if you have online options for sales. Obviously, you can count on having to stay home to work, but that doesn’t mean people aren’t shopping and watching YouTube videos or television while they’re working. That means, they’ll see more commercials than they normally do.

That’s not all. More than likely, after working a while from home, they’ll be media fatigued. They’ll be tired of all the negative information and need a break. That’s when they’ll be turning to social media or YouTube to watch something they can control and less taxing or stressful on their emotions.

Instead of being stuck at home watching President Trump talk about the Coronavirus outbreak, they’ll be watching something more fun. The World Health Organization is hosting live broadcasts of their statements about public health and the current state of health care around the world. It’s a little overwhelming sometimes, think San Francisco or New York’s situation. The health system may be in trouble in the near future.

The stock markets are taking daily up and down turns as Coronavirus continues to spread. So what can you do to help your business during this odd time? Here are three tips we’d like to suggest you and your team create while taking social distancing seriously.

Top Three Ways Businesses Can Use Video During the Coronavirus Outbreak

Create Videos. If you’re a client of ours, we probably have a lot of footage that can be created into short 15 and 30 second ads that can be placed online, on broadcast television and other places to keep your brand top of mind. A lot of people are using video conferencing while remote working, but the bottom line is, they’re still at home. They are still working. They’re also watching TV or YouTube.

One thing we’ve heard is that people are afraid of having a video crew come over to shoot a video. We don’t blame you. And we don’t want to come to your space either! 🙂 People have asked us, “How can you create videos if you can’t shoot?” It’s not as difficult as you think.

Think Graphics and Animation. Graphics and animation videos are the safest way to create video right now. The benefits are: you can create what you want from scratch, you can change it easily, and you can have a professional narrate your video and create something from nothing.

The cons are few: it’s not personable and, depending on the level of animation, it can be come pricier. 2D Animations are the simplest (along with text, etc.) and typically are on the lower end of the investment scale. 3D Animation with high detail work will slide up the investment scale. Here’s an example of each type of video.

Example of Stock Video and 3D Animation


Example of 2D Animation

To Sell or Not to Sell. Now is probably not the time to sell to anyone. Unless you have a product that everyone needs or wants (think toilet paper or hand sanitizer because supply chains are running behind), you’ll want to send a message that is helpful, reassuring, and a reminder that you’re still around. If you’re reaching out with a video, please check that your audio sounds good too. The number one thing we hear people missing is the audio.

Reaching out with video might also mean creating short, personalized snippets for current clients or potential clients sharing how you might be able to help them. This needs to come across personable, relatable, and not like sales pitch.

Create a Strategy. Best case scenario this problem only lasts a few months and we start to move forward. Worst case, we might be looking at a year or more. Based on that we would recommend creating a strategy for the future. Create a strategy for the short-term and the long-term. What marketing activities should be done now and what should be done later?

We don’t want you to be one of the many who are choosing to do nothing. That is not a strategy and not a direction you should choose because many companies are working on what they need to do now and in the next several months. By focusing on the video strategy now, you can find and hire a video production company to execute it quickly when things begin to turn for the better.

One thing to keep in mind, when things start to move forward, they’ll happen quickly. Just like there has been a shortage of supplies like toilet paper and sanitizer, there will likely be a shortage of video production crews. You’ll want to line up those contacts now or you may be waiting while they finish up the work they have. We can see this happening based on our experience from other slowdowns in the economy.

How to Produce and Execute Creative Video Marketing

Creative video marketing

Creative Video Marketing

If you’re looking to add digital marketing to your campaign or advertising mix, one of the elements that will float to the top in terms of importance is creative video marketing. In this blog post we share our thoughts on creating the right marketing mix and the right creative marketing video to produce the results you’re after. First, let’s talk a little background. If you already know this, you can always skip ahead to our thoughts on the How To’s below.

What is Video Marketing?

Video Marketing is simply the creating and using video to promote a product or service via various marketing channels (such as social media and broadcast, etc.). Typically video marketing incorporates an educational component directed to a specific target audience and a call to action.

Why is Creative Video Marketing Important?

The year 2020 will become the year that video reaches a new level of importance for businesses of all sizes. Businesses will start to incorporate video into their overall advertising and marketing strategy. If your business has a marketing team, they should have incorporated a video marketing strategy into their overall strategy.

One of our predictions in 2020 is that video will become so important that several businesses will be adding a video editor to their team. Sometimes this is the right move. Sometimes it isn’t. We say this because we have worked with several businesses who simply tell their employees what to do without a long-term strategy or purpose. Any video marketing campaign must have a purpose or it will simply be a waste of money. We hate to see companies waste money.

We did a little research and found that “more than 50% of consumers want to see videos from brands … more than any other content.” (Source: https://blog.hubspot.com/marketing/video-marketing). And, our clients tell us that conversion rates increase dramatically when video is present on landing pages or product landing pages. If you want to improve click through rate and conversion, you simply have to incorporate video into the mix. Whether its an explainer video, social media or customer testimonial, video is valuable to the consumer or buyer. These build trust and convert.

What Are Some Types of Creative Video Marketing: 

Before you hire a video production company you’ll want to have a general idea of what type you want to create. There are several and not all are right for every occasion. Imagine arriving on a landing page and finding an educational video…how would that impact the potential sale? Probably very little, but if a testimonial video was there, you’d notice an impact. Here are a few examples:

    • About Us / Branding / Corporate Introduction Video. These videos typically help the viewer understand who you are as a corporation or how a product works. This is usually used once the prospect has arrived on your page (landing or otherwise). These videos are also important tools for a larger, over-arching branding or advertising campaign. The goal is usually to increase awareness of your company or product. A good example of Corporate Introduction or Branding Video is this one.
  • Blog, Educational, How-To, or Word Videos. These types are used to teach the viewer a new topic or idea. Why would you want to do that? The better they understand the topic, the more they want to learn. The more they want to learn, the more they might realize they don’t know and need to hire a professional. These videos are usually used to demonstrate knowledge or professionalism and build additional trust before a purchase or call. This is also referred to as content marketing, where the person on camera wishes to be viewed as an expert in his or her industry. By the way, search engines love this type of content because you’re helping people learn more about a topic. Here’s an old example of one we did many years ago. It stands the test of time!
  • Interviews. Sometimes interviewing the office expert can demonstrate a level of knowledge that your competitors can’t show. If you have someone that is called on industry-wide because they have been doing it for so long, this might be the right type of video to display.
  • Explainer videos. These are a step beyond the educational style because they go beyond helping people learn a tidbit of information, this video might include a longer storyline that helps the viewer understand how something will help them or where they can visualize themselves with the problem and how to get it solved.
  • These have become rather popular in the past couple of years. When we get calls about animation, we hear that people think these are much cheaper than live action video production, but that isn’t always the case. For example, you can use something like Toonly or Doodly to create reasonably inexpensive (even cheap!) animations, but they’re usually for very small budgets. (By the way, if you want to try them out, use the links above and we’ll get a small commission without costing you anything extra!) When someone wants to create something more realistic or true-to-form, an animation can be about the same as a small live action production; therefore, depending on what you’re looking to create, always consider both options when it makes sense. Sometimes it is more difficult to show something live action than to animate it…that’s when we recommend animation. It saves you time, money, and headaches later!
  • Client Testimonials / Case Studies. Sometimes prospects want to know proof of concept. Rather than having to show them what you’ll do for them, show them what you’ve done for others in a similar situation. We recommend using your actual clients who were happy with your results to provide you with an on camera testimonial or have them walk the viewer through a case study. Either way, the viewer needs to understand the problem they faced and how you helped solve the problem.
  • Behind the scenes. Do you do something that is cool to see or hard to imagine? Sometimes give people a peek behind the curtain can make them want to be involved. For example, manufacturing doors can be pretty boring, but what if you manufactured high-end doors? Wouldn’t it be cool to see the process and how the magic happens? This might be one of those times a behind the scenes video would work well.
  • Social media. Our recommendation is to produce one or more of the above and create shorter social videos to share on the various platforms. If you a create one of the above options, always have the production team edit a short version for social media. By doing so, you can give a tease to what you are doing/showing and make them want to watch more on your landing page or home page. Find out if there is interest by getting them to take steps closer to making a call, such as coming to visit your website.

So now the question is which one do you want to produce and why? If you work with us, we’ll help clarify which one to create and why. There are other variations of the above video too, so don’t think you’re limited to one of the above.

Once you’ve decided, you’ll need to decide on who will shoot it. We obviously would recommend hiring a professional for this (and maybe that’s why you’re reading this article) but you might also be able to shoot it yourself. If that’s the case, you might want to take a look at our creative director’s YouTube Channel for ideas on how and what to shoot. If you’re looking for a crew and don’t know where to start, you might consider using our checklist of things to know before you hire a professional video production crew. It contains tips and questions to ask before you hire them.

Feel free to reach out if you have any questions or just want some ideas! We love coming up with awesome content ideas for our clients!

 

Related Posts: 

6 Qualities To Look For In A Great Video Production Company

Best Restaurant Video Ideas

Simple Video Blog Ideas

Key Marketing Videos for Sales Funnel

saleswoman, business terms

Marketing Videos for Sales

Marketing drives sales. Sales drives the rest of the business. But how do you use marketing videos for sales funnels and enhance your sales process? This post will share how you can create videos for the entire sales funnel and which videos will become the most important for your business.

Most marketing includes several components to maximize the dollar spend. Marketing can often include several touch points based on the target market, potential customers, what types and where products are sold. We have all seen marketing in the form of print, digital, and several other forms, but all of it should depend on the marketing mix and marketing funnel being used. It won’t come to a surprise to anyone that we would recommend using video in every step of your sales process.

A lot of people think video should be used at the top of the funnel…during the phase often described as the interest or discovery portion of the sales process. We believe it should be used as a tool along the sales process to maximize the relationship and court the prospect until the sale (and even afterward).

According to Vidyard there are general rules of thumb when it comes to where to place video content. They share that only 15% of your video content should be targeted to prospects and drawing them closer to the sale. The concept is that you should be targeting your customers according to their needs and wants, therefore, if you’re strategic in selecting where you’re placing the ad, you’ll find much better results. Less is better here (in terms of quantity of videos).

What is Top of Funnel Content?

Bringing in prospects can be tricky, but placing video topics that are broad in nature, that have a more mass attraction can attract the right client. At this stage, it’s important for the tone to be more authentic in nature and isn’t too sales focused. It should come across as informative and helpful, with you as the solution. Some ideas might include:

  • Frequently Asked Questions/How-To Content – Show off your knowledge and answer requests from your network to attract clients like who you work with now. If you’re receiving a large volume of questions that are common every time you start working with a client, this might be a strong video topic. Placing this on your website, social media, YouTube channel, etc. will help you attract those who want to speak with someone who solves their problem.
  • Webinar Content – If you conduct webinars, consider recording them and sharing them online. It not only shares your knowledge, but also illustrates your ability to answer questions and solve problems.
  • Interviews/Speaking Engagements – If you or your leadership team has been interviewed or spoken publicly, capture that to maximize the value of their expertise. You can also stage “chats” or one-on-one interviews to create the perfect content.

Above is an example of a Frequently Asked Question Video.

Marketing Videos for Sales Funnels: Evaluation Stage

When prospects get past the initial exploration stage and start to dig a little deeper into who you are and what you do, it’s time to give them information that helps them take next steps. For example, at this stage you’ll need to begin sharing testimonials and case studies to help the prospect know what you do, how you helped other clients, and improve your odds of getting a call. If your business sells a product or service that needs to be shown to be understood, it might be time to show a demonstration, product, or service video. These can often be used in your social media marketing plan in any retargeting efforts. If you get a large volume of requests for more information during this phase, you’ll likely be getting an increase in sales because of it.

At this phase, you can also schedule one-on-one calls or meetings to discuss any additional questions they have. Prior to your meeting/call, consider sending them a personalized video via email that defines what your meeting will be about and what they can expect at the end of the meeting. If you haven’t been able to line up a meeting (or cannot), this is also the best time to introduce an email capture point. This is the point where you know they have interest and may want to learn more from you. Plus, if you’ve been able to track their video watch data leading to this point, you’ll have a good idea about who they are, what they need and how to continue to market to them. This will begin to feed into your marketing research that will ultimately feed into your marketing strategy.

Here’s an example of a fun Testimonial Video.

Marketing Videos for Bottom of Sales Funnel

This is the time to reinforce what they’ve learned so far and help them make the final step…a call to action. Obviously, you’ll want a call to action along the way, but there also comes a time that you must blatantly state, “This is the time you should buy.” Videos at this stage might include:

  • Campaign video – Nurture them to decide to choose you. Time it right and you’ll get the call/sale.
  • More Frequently Asked Questions videos are perfect at this point.
  • Follow Up Videos – You’ve had the call/meeting, you’ve done what you can, now you might consider a follow up video. Make it comical to keep it light-hearted and less serious. Less pressure on the prospect is usually better than a high-pressure message (contrary to what you might think).

Above is a video that reinforces what a company has done for others…a video that might be shared after an initial exploratory meeting.

Keep in mind, marketing is the process of getting prospects to notice you and ultimately act. If you have a well-defined marketing plan and institute a current version of the Ps of marketing, you can guide your prospect to a landing page and make a sale. Special note, you might think that product price affects your marketing mix, and it does…but it shouldn’t affect your ability to make the sale. Keep in mind, if your prospect knows what problem you solve, how you do it, and that others have been very happy with your results, you can sometimes charge a premium for your product or service. On the other hand, if they can’t understand or see that value, it will be tough to sell at a premium and product price will impact your ability to make the sale.

 

Related Posts: 

How to Generate Sales Leads with Video

Manufacturer Product Marketing Videos & Increased Sales

Best Restaurant Video Ideas

 

SOURCE: https://www.vidyard.com/blog/create-video-marketing-for-the-sales-funnel/

How to Generate Sales Leads with Video

sales, handshake

Investing in video may or may not be a difficult decision. Some think of video as a tool in a larger process to help prospects work their way to a purchase. Others think of video as a line item expense that must have a return on the investment. Both are technically correct, but which one you are can determine if you view video as a good thing or simply an expense (therefore a waste of time and money). In this post, we’ll consider both and how to use video to generate sales leads.

Video as a Tool

If you view video as a tool, you’re probably one step ahead of your competition already. You know that it is necessary to make a solid connection with your prospect and may even know how to use video to guide them through the process. While you might still consider video production a line item on the P&L, you also recognize there isn’t always a direct correlation between watching a video and making a purchase, except in certain circumstances. For example, product videos on product pages have been tested and found to have a strong correlation to purchase intent and making a purchase (source: https://www.emerald.com/insight/content/doi/10.1108/EJM-11-2016-0619/full/html). Those who believe video is a tool in a greater process of marketing also understand that it is more difficult to measure the impact of a video advertisement when use as a YouTube ad or on broadcast television. It’s difficult because the viewer can’t be directly tracked when they call (except by some savvy video marketers who do it right by using specific phone numbers in their videos, etc.). What video does is reinforces the several other tools being used to get a potential buyer to heed a call to action and make the call.

Video as an Expense

On the other hand, if you believe that video is simply an expense and must have an ROI, you feel like every dollar spent must retrieve a multiple in return. This is a great way to ensure success, but it can also be a difficult way to grow a business. When we grew as a company, we knew we had to invest in some high-quality equipment. We borrowed a little money and invested it into a high-quality 4K camera and other equipment. While this was difficult to do at the time and it showed no direct return on investment; however, it has provided us with high-quality footage that helps us stand apart from our competitor…thus nudging the prospect one step closer to giving us a call. Is there a direct correlation? No, but that camera has made Plum successful and allowed us to grow. This is something that is difficult to measure. The same goes with video content.

How to Use Video to Generate Sales Leads

The ultimate goal of generating sales leads is obtaining contact information (such as an email address), bringing a buyer to a landing page, and bringing the prospect to the sales team. While you can achieve this via text-based pages, the conversion rate may not be as high as a highly interactive or engaging lead generation process. By creating video, you will begin the prospect on a journey to discovering their needs and ultimately giving you (or someone else) a call. The next question might be, “What video do I need to create?” Whether it’s a YouTube video, a video for your website, or a video series, it must be interactive. Let’s explore the types of video you should consider for your business. Below are the types of issues you might be trying to resolve along with the type of video that will help you illustrate that you can solve it.

Trust and Confidence. Typically, people or businesses trying to build trust and confidence are the professional services field. These individuals are trying to illustrate how they can achieve goals for their clients and want to do so with a high level of authenticity. Videos that can capture the individual’s genuine personality are videos like Testimonial, About Us, and Meet Me videos. These videos usually include the person or people involved in the process achieving the client’s goals. They introduce the viewer to the people involved, explain what they bring to the job that’s special, highlight experience and credentials, and include personal details to help the viewer feel comfortable and connected.

Establishing Credibility. If you’re trying to accomplish this, you’ll want to explain why you’re covering the topic, talk to the viewer, and leave them wanting more. This type of video is typically a case study video, explainer video, product demo video, or advice video blog.

Product Explanation. A product or service that is a little more complex and requires some more detail typically needs a product demonstration video. These videos typically explain why the product exists, highlight specific components of the product, and show the end result or effectiveness of the product. These videos can be highly effective the more complex the product or service.

Recruitment. If you’re trying to recruit more and better talent to the organization, you might try a Culture video or a Position Profile video. A culture video will provide the viewer with a strong sense of what it’s like to work at the company. The position profile video is like combining a job description and job posting while showing some of the important elements of the job. Be very explicit that you are hiring and be sure to include specific details about benefits. Most of all, make it fun! Lastly, these get the best results when shared via social networks and social media. You might even be able to create this using some existing video you already have!

If you have any questions or comments, please reach out to us! We’d be happy to answer any questions!

Best Video Production Trends That Will Carry Into 2020

YouTube icon on iPad

Video has made a huge impact in the marketing world. In fact, video is oftentimes mentioned as one of the fastest growing categories in marketing. Many say that video is growing at an incredible rate and the number of hours being watch is astounding. We take issue with some of this. We take issue that video is growing so fast. We concede that video is growing rapidly, but we also believe companies like Netflix, YouTube, and Amazon are driving the viewership and hours watched. When it comes to productive business video and video marketing, the number of hours has increased, but we don’t believe it’s as quickly as the overall video world. There are several components that drive video interactivity, and that’s what business owners want. Getting people to watch the video is one thing, getting people to act is another. In this post, we’ll share with you the top 4 Video Trends that any business should be keenly aware of before 2020.

If you asked what some of the video trends would be two years ago, you would have heard stuff like 3D video or 360-degree video or Virtual Reality video. All those types of videos have a place, but they certainly weren’t the trend for the year 2018, 2019, and probably won’t be for 2020. If you want to be on the cutting edge of trends related to video, you can get very experimental, but it’ll be tough to get a high (or mediocre) return on that investment. That starts by understanding what is important when measuring ROI. Is it search results on any one of the search engines? Or is it calls or orders? Whether the business is a product or service business, it doesn’t matter…video content can help. By varying the marketing campaign slightly, one can get slightly different results. The key is to have some online video because there is online activity happening 24 hours a day.

Marketing agencies will push you to build the brand according to the marketing strategy…and this is critical and why stuff like 3D video or 360-degree video is just hype and cool stuff…but not necessarily for you. That type of video typically needs a lot of planning, a larger budget and more time to get the perfect video. The issue at hand is on the consumption side of the equation. How do people view a 3D video if they don’t have a 3D television? Or how does one view a Virtual Reality video if they don’t have the headset? That’s why we don’t think it’s the right tool for most businesses.

The reality is people are using all kinds of methods to access answers to their questions, including voice search and artificial intelligence. Most digital marketing agencies will tell you that you must have all the bases covered by having digital pieces that support stuff like voice search and the like. For a small business, a medium sized business or a large business, it’s tough to know how to exactly create brand awareness or to have a budget for stuff you don’t know will be worth the investment until much later. More so, even the largest of companies that invest in these types of videos are finding that it’s tough to measure whether it’s worth the work and the investment. Typically, they’ll use one of those videos to get some chatter or shares online. Does that convert to new sales? Probably not.

What are the best video trends to follow for success?

With the above in mind, what are the marketing trends and the video trends that will provide the best results to the most amount of businesses? Here’s our list:

Explainer Videos. This may seem to be elementary and unexpected when talking about trends, the explainer video does several things for the business. It provides transparency for the viewer that helps them feel a level of comfort to take action. Businesses that provide a level of frankness in their messaging can provide a disarming feeling and a sense of integrity. For example, in this video below, the viewer gets a sense that the company can deliver what it promises with it’s Primula cold brew coffee carafe. Want one after you’ve watched this video? Click the link!

 

Bite-Sized Videos. Our potential clients typically ask us how long their video should be and then blurt out that they think it should be short. While that may be the case, it’s not always the case. Sometimes longer videos are better. For example, a long video might be helpful when its answering a question, explaining something complex, or providing better insights into who or what something is. Think of these types of videos as a silent level of customer service. But, shorter video can be highly effective when used appropriately. We find shorter videos are more productive when used in marketing materials and social media. No one wants to watch a long video that sells to the viewer; therefore, keep a sales message video a little shorter than you think. Below, this video is shorter (relatively speaking) but allows the viewer enough time to understand how and what the product is and does.

 

Product Videos. Product videos will most likely never go out of style. These videos help the viewer understand what the product does and how it solves a problem without having to purchase it. Once the viewer understands, they can make a will informed decision to purchase it. We’ve heard from many sources (such as from Impact Learning Center & HubSpot’s Importance of Product Videos for E-Commerce, and there’s more) that video increases product conversion to sales by an incredible amount. This happens because of the educational and informational way that product videos will present the product.

Story Videos/TV Style Videos. This type of video is one that feels like a television show and not a sales tool. For business, the three videos above are important, but they also are very promotional in nature. That can be good and can create results, but sometimes at the cost of irritating the viewer because they must sit through the promotional nature of the video. A trend we’re noticing with our clients is the acceptance of slightly longer videos that tell a story. For example, the video below shows the viewer what is about to happen and the challenges they may face. It provides a little conflict to the story. Then, we do a mid-point check in. This allows the viewer to see the project complexity and the challenges first hand. Ever wonder what your contractor would be doing during your project? This gives a glimpse into the construction world and what a high-quality construction contractor would be doing. Finally, the reveal. Here’s what the contractor did to complete project and how the project turned out. Obviously, the concept showed how the complexity was overcome by the competent team. This company was able to boast and show how they completed a difficult task. Who would you call after viewing this if you were a restaurant?

 

Another example of this type of video is the ChairSpeaker video. This video shows (in a slightly comical and relatable way) how those who have lost their hearing often times feel left out of conversations when they try to watch television with a headset that helps them hear. The ChairSpeaker solves this problem by providing a product that helps the hearing impaired stay engaged in conversation while still being able to watch and listen to television (just like everyone else).

 

SEO Videos. SEO videos are used to help improve search engine optimization while answering questions the viewer wants to know. These videos are typically topical in nature and typically answer a question that someone has typed into Google or Bing. For example, this attorney answers why Uninsured Motorist insurance is important to anyone who owns a car and drives on the roadway. The purpose of the video is to answer the question and to serve as an indicator to Google what their website is all about. We also might recommend doing some additional live videos with a mobile phone and answering questions with viewers on Facebook or YouTube. This serves the same purpose, only on those social media sites. Google and the like love content. Anytime a business website can provide more content it gets rewarded.

While this may sound like a boring list and one that doesn’t include the coolest, latest and greatest technology, it does include video options that will create a return on your investment (if used properly). One of the biggest changes we are seeing in the industry is the use of videos that feel like a television show and not a sales tool. This is nothing new, but we’re seeing it used more and more… and we think that’s a good thing. It requires a little more flexibility and planning, but if done correctly, it can provide the viewer with an experience that is much different than the typical sales piece. We will always go back to the point of how it is used. One of the ways we recommend using that type of video is prior to the call. Let the prospect find the video and understand who you are in a different light; thus connecting with your purpose and style before the call. This goes a long way to create an emotional bond prior to making the phone call.

If you have any questions or would like to discuss some possible video ideas for you and your business, give us a call or drop us a line via our contact us form. We’d love to find a creative way to make your business stand out from your competitors and get more business!

How To Create Videos That Work For Your Business

vector art with website and video

Create Videos That Work For Your Business

When creating your marketing strategy it is critical to incorporate measurable benchmarks. In the past few years, video has become the “latest craze,” but does it work? Is video effective in making your business more money? Can you really sell more by incorporating a marketing video into a marketing mix? This article will help you identify components and activities that will improve your video effectiveness and help you create videos that work for your business.

Let’s start with what your video should do. If you’re going to create video content, there should be a purpose behind it. The goal shouldn’t be to just have a video…the goal should be to create a compelling video that will improve conversion rates by incorporating a call to action. This doesn’t always mean a blatant, “Buy this now,” rather, it can be a subtle illustration of next steps. It depends on the marketing campaign and the type of video. Regardless, your video should tell a story. Sometimes a story means a simple equation:

Current Situation + Problem Results = Problem Solved

Or, it could be:

Personal Challenge + Pain Caused = Organization Solved My Problem

These equations are not as literal as that, but essentially we’re sharing a current problem or situation and showing what the results of that problem are along with how a product or organization has solved it with it’s product or service.

When creating marketing videos effectively using that equation, one must understand the target market and the pains they are experiencing. By placing the product or service into the “problem solved” category, the viewer is more likely to understand how it works and why they should purchase or call.

Once the strategy is worked out, the next step is to understand the structure of an effective video. First, you’ll want to structure the most important part of the video toward the beginning of the video. We don’t mean blurt out the most important sentences regardless of their message; we mean structure the content to incorporate the most important components as early as possible. The reason for this is watch time. By measuring both whether someone watched the video and for how long they watched, marketers can use various tools to improve conversion. Knowing that viewers typically leave the video at the 36 second mark is important because any message after that point is usually not heard (and the 36-second number is just an example…usually every video has a different drop off point).

If the video is incorporated as a blog post (as in the video below), the goal is to learn how a search engine ranks the video or blog post. If the blog post and video answer a commonly asked question and can be incorporated as a landing page that is found via search, the length of the video can be longer. These videos tend to have longer watch times because the viewer arrived there searching for more information. This tactic is smart video marketing for any small business.

 

Make the video compelling and fun to watch. Who would ever want to sit through a boring video? If the goal is to get the viewer to take action, then boring it cannot be. Crafting the right video idea takes creativity… and that’s where the magic happens! When you hire a professional video production company, they should be able to create a concept that matches your branding guidelines yet still captures the viewer’s attention to result in the viewer taking action. This video was fun:

Another question to ask: Can you watch it on your phone? Google has pushed the transition to be mobile friendly for the past couple of years and we don’t think it’s going to stop. You’ll often be quoted some astronomical number of hours of video being watched online every year. Recently we saw an article say that YouTube mobile video consumption has been increasing by 100% every year in the last couple of years. We think that’s probably true…but the videos being watched aren’t marketing videos. They’re including all video, which means the live streams, the content that is long-form video, even Monte Python movies are available for viewing if you like. So, don’t think you’re missing out on all of it, but you should have some video for other reasons. SEO.

SEO, also known as Search Engine Optimization is content that increases the brand, the keywords, the data that says this is what this website is all about. In other words, if you have a business that sells yard products (mowers, parts related to mowers, rakes, trimmers, etc.) and you consistency posted blogs about car repair rather than mowing equipment, Google might confuse your site with a auto repair shop. It’s critical to be consistent in your keywords and content. Same goes with your video…and since Google owns YouTube, you should do the same with your videos.

When you finish your video, you’ll want to incorporate a link or a reference about where to find more information. If your video ends up getting shared several times, you’ll want to make sure the video guides the viewer back to the page they belong…where the content resides.

If you’re creating a business video, you’ll want to inform and educate the viewer. Information and education is king with YouTube and Google because more people search for and watch those types of videos. If you can, you should be offering advice and tips instead of being 100% promotional or marketing in nature.

Music is critical to how we feel during and after we watch a video. Think about the last great movie you watched (or next time pay attention to the music more than anything else). You’ll find that music is almost a character by itself. Without the atmosphere the music creates, you don’t have much of a scene…unless silence is important to the message.

What should I do next? If the viewer has to ask this question after watching your video, you’re missing the call to action. It should be blatant, straight forward, and clear. It should tell the viewer what you expect them to do once they’re done watching. Sometimes it makes sense to put the call to action earlier in the video so if they understand enough and wish to take the next steps earlier than the end, they’ll know what to do. Like this…

 

What Types Of Video Get the Best Results?

Video Tutorials – By sharing with the viewer how to do something they want to learn how to do, you give them the feeling you’re professional and worth their investment. If they see you as someone they can trust because you’re talking about something they’re trying to do or fix, the likelihood of them calling you increases the longer they watch.

Behind the Scenes – If you do stuff that’s interesting or different than most people understand, you might consider a behind the scenes video. They get people interested in what you do to make the magic happen. If what you do is truly magical…you probably don’t want to share your trade secrets, but sometimes showing a little of the magic and make a huge difference in getting them to take action to call you.

Frequently Asked Questions – The best type of video for SEO is the Frequently Asked Question (or FAQ). This type of video answers a question the viewer is searching for and wants to know the answer. If you can give them the answer and still leave them wanting more, you’ve hit the sweet spot.

Animation – Sometimes, with some products, it makes sense to create an animated video. The reason animated video makes sense for something is when you can’t see inside a product to understand what it does. Here’s an example.

 

Social Media Videos are highly productive for funneling people to a landing page. Our recommendation is to use a short version of the video to bring them to a landing page with a longer form version of the video. But don’t forget that call to action!

Other Tips to Successful Business Videos

Marketing or Promotional Videos – These should be short and to the point. No one wishes to watch a video to be sold to, but a short promotional video can make a difference between a purchase or an empty cart. Just keep it short. What’s short? 20 seconds for some items. 45 seconds for other.

Professional – If you’re looking to be taken seriously (think professional services), we wouldn’t recommend shooting something on your phone and using (unless it makes sense because it’s about something happening right now). Professional services videos should have professional video.

Landing Pages – If you’re creating a funnel for your video, consider using a landing page for your video. It works very well.

Need help? Give us a ring!

 

 

Source: Small Business Trends – 25 Tips for Creating Great Marketing Videos

What To Do To Maximize Your Investment In Video Production

return on investment in video

Regardless of your financial goals, there are several steps you’ll want to take to maximize your investment in video production. You’ll need to consider time, money, and resources before and after you start. We know its common to hear that your company should be using video to leverage your business growth. If you aren’t using it by now, you might be leaving some money on the table. The key is knowing where you want to use your video and how you do it. In this post, we’ll share some common issues and problems that people face when maximizing ROI.

Common Issues that Affect Your Investment in Video

Too Many Options

Too Many Production Companies. If you’ve never created video before, you’ll find you have hundreds of options to choose from in terms of video production companies.

Content Ideas. The next issue will be what you want to create. Do you want to create a marketing video? Social media video? Product video? There are several ways to slice up marketing content that it can quickly become overwhelming.

Where to Place It. The next issue will be where to place the video (or videos). Very quickly, you’ll learn there are thousands of places to publish your video…and each one will have their own reason for doing so. All of this shouldn’t stop you from deciding to move forward. It’ll be worth it.

Getting More From Your Investment in Professional Video

Who is Your Audience?

Think about something you’ve watched in the past that really resonated with you. Why did it? It might have been because it was about something you wanted to learn or know more about, the person speaking was personable and they may have described the world you see in a similar way. Maybe they spoke in terms or jargon you’re comfortable with. Or maybe they had the same or similar personality as you. When creating your video, you’ll want to know who your audience is, what they like or dislike, what they need to know, why they need to know it and how they like to be spoken to. Use that information to compile the viewer’s demographics, location, where they consume information, and what social media outlets they view most. The more you know about them, the better you can speak to them.

Your Viewers

  • There are several types of personas that you might be speaking to, for example, you might be dealing with a “Give me the information, get out of my way, and let me decide” type of person. This might be someone who is at the top of the corporate structure, like a CEO or similar level.
  • You might also be speaking to someone who is more interested in learning about how your customers feel about you. They might want to read or see more reviews about the business. These are the ones who need to obtain verification that they are making the right decision. They like to include others in their decision making and reviews are a good way to get this information.
  • Another common viewer might be a detailed, technical type. They want facts, figures, and as much data as possible to make the decision to pick up the phone to call. This type of person needs to have support data incorporated into the video so they can make an appropriate decision.

Regardless of the type of viewer you’re reaching out to, you’ll want to craft a message that taps every type of personality possible. Perhaps there is a way to show and describe important information to a couple of personality types at the same time. Use all of this information to craft a solid script. We typically take care of script writing for you, but, we work with all types of clients; some who like to do it themselves and some who want to have someone take care of it for them. The next step will be to craft a solid shot list that must be captured to illustrate what is being said and targets each persona.

The Video Production Process

The video production process contains several components: pre production, the shoot, post production, and delivery. During the pre production stage, you’ll deal with the persona, the long term goals of the video, and what video content that should be created. Investment goals are important before we start so we know what needs to be set aside for the production and what needs to be set aside for the placement of the video(s). During the shoot, we’ll deal with the shot list, the camera operator, the equipment, the location, and any talent that is important (whether it be from the team or hired talent). Finally, during the editing process, we’ll deal with the video editor and any post production items required to complete the project.

So what is the key to maximizing your ROI? We find that clients who work with us to understand why they’re creating the video, where they plan to use, and how they plan to place, we can help streamline that process to improve their ROI. When clients can’t answer these questions or don’t want to share this information, there can be a little hiccups and changes along the way that can increase costs…not because we want to, but because we didn’t know something and had to backtrack or make significant changes. We write this to share with you so we can prevent this from happening to you.

 

Related Articles

How to Generate Sales Leads with Video

Does Video Provide an ROI?

4 Ways to Boost Your Video Marketing Return on Investment

Stock Video vs Company-Captured Video, Which is Better?

Stock Video vs Company-Captured video? Plum Productions

Stock Video vs. Company-Captured Video: Which Is Better?

Video is a powerful tool for businesses of all sizes. It can be used to tell stories, educate customers, and promote products or services. But creating high-quality video can be expensive and time-consuming. Supporting b-roll shots can make or break a video…so which is better? Stock Video or Company-Captured Video?

Stock video is pre-shot footage that can be purchased and used in your own videos. It’s a great way to save time and money on video production. However, there are some drawbacks to using stock video. For one, it can be difficult to find footage that perfectly matches your needs. Additionally, stock video can sometimes look generic and impersonal.

If you’re looking for a more unique and personal video, you may want to consider capturing your own footage. This option will give you more control over the look and feel of your video. However, it will also require more time and effort on your part.

So, which is better: stock video or company-captured video? The answer depends on your specific needs and budget. If you’re looking for a quick and easy way to create high-quality video, stock video is a great option. However, if you need a more unique and personal video, you may want to consider capturing your own footage.

Here is a more detailed comparison of stock video and company-captured video:

Stock Video

  • Pros:
    • Inexpensive – Stock video is typically much less expensive than hiring a videographer or film crew to shoot original footage. This can save you a significant amount of money, especially if you need a lot of footage.
    • Quick and easy to use – Stock video is typically very easy to use. You can usually find the footage you need with a quick search, and you can usually download it and start using it right away. This is a great option if you need to create a video quickly, such as for a marketing campaign or a website launch.
    • Wide variety of footage to choose from – There is a wide variety of stock video available, so you can find footage that perfectly matches your needs. Whether you need footage of people, places, or things, you’re sure to find it in a stock video library.
  • Cons:
    • Can be difficult to find footage that perfectly matches your needs – There are a lot of stock video libraries out there, but not all of them have the footage you need. If you have specific requirements for your video, it may take some time to find the perfect footage.
    • Footage can sometimes look generic and impersonal – Stock video is often used by many different people, so it can sometimes look generic and impersonal. If you want your video to stand out, you may want to consider creating your own footage.
    • You may not have the rights to use the footage in certain ways – When you purchase stock video, you are typically only granted the right to use it in a certain way. For example, you may not be able to use the footage in a commercial or for broadcast. It is important to read the licensing agreement carefully before you purchase any stock video.

Woman at desk

Company-Captured Video

  • Pros:
    • You have complete control over the look and feel of the video – When you capture your own footage, you have complete control over the look and feel of the video. You can choose the location, the time of day, the camera angles, and the editing style. This gives you the flexibility to create a video that perfectly matches your brand and your message.
    • You can use the footage in any way you want – When you purchase stock video, you are typically only granted the right to use it in a certain way. For example, you may not be able to use the footage in a commercial or for broadcast. However, when you capture your own footage, you can use it in any way you want. This gives you the freedom to use the footage in a variety of marketing and promotional materials.
    • Footage can be more unique and personal – When you capture your own footage, you can capture the unique personality of your company and your team. This can make your videos more engaging and relatable to your audience.
  • Cons:
    • Can be expensive – Capturing your own footage can be expensive, especially if you need to hire a professional videographer and use high-quality equipment.
    • Time-consuming to produce – Capturing and editing your own footage can be time-consuming, especially if you are not experienced in video production.
    • Requires specialized equipment and skills – Capturing high-quality video requires specialized equipment and skills. If you don’t have the time or the skills to shoot your own video, you may need to hire a professional videographer. That’s where we come in!

Ultimately, the best choice for you will depend on your specific needs and budget. If you’re on a tight budget and need a quick and easy way to create high-quality video, stock video is a great option. However, if you have the time and money to invest in creating your own footage, you may be able to produce a more unique and personal video that will better connect with your audience.

Overall, company-captured video is a great option for businesses that want to create high-quality, unique, and personal videos. It gives you the flexibility and control to create videos that perfectly match your brand and your message.

To keep your video in budget, we recommend that you plan your shoot in advance. This is something that we help with on every project. In fact, we require it. By planning appropriately, we make sure we are spending less time editing and more time being creative with what we captured. Creativity during the edit is where the magic happens, so we always want to have a plan when we shoot.

By the way, if you’re not sure what to do or how to do something along the way, ask! You control what happens. Our job is to make it look even better!

 

Related Articles:

How to Prepare Your Office for a Video Shoot

How to Harness Video for Business

What is Corporate Video Production?

Manufacturer Product Videos & Increased Sales

Manufacturer Product Videos, image of manufacturing (milling cutters)

Manufacturer Product Videos

At Plum, we’ve shot and edited several Manufacturer Product Videos to help them market their products to retailers and end users. While most manufacturers use a wide range of techniques to market and sell their products, only a few use video as a driver for business.

We believe in creating high quality video that tells a story about the manufacturing process and the benefits of the finished product. For the purpose of this blog, we’re sharing a few ways a manufacturer should be using video to show what their product is, how it’s produced, and how it’s used.

Process Video. This type of video is created to illustrate the full production and manufacturing process is completed. Usually this means showing manufacturing from start to finish and how the product is put together. This is also where you’d highlight that your products are made in the USA or illustrate how the production line works together to create a high quality product.

We recommend this video be approximately 90-seconds in length to ensure you show all the important qualities of your process and product. Keep in mind, the best marketing campaign videos tend to be shorter in nature, yet adequately inform the viewer.

Social Media. Manufacturing companies also need to feed their social media funnel. Plum will work with the marketing team, sales team, and management to ensure the messaging matches the appropriate branding components for consistency.

Most manufacturers don’t think of social media as a way to sell, but by selling to the end user about their unique selling proposition and the benefits of their product, manufacturers can pull sales through the distribution channel without relying on retailers or distributors. By using social media, manufacturers can create a strong first impression and increase engagement.

Hiring? Whether the company is just starting out or has been around for awhile, capturing and retaining the best employees is critical to its success. Whether the company finds new employees through email marketing or various hiring websites, it’s critical to craft the perfect message to the target audience. We recommend featuring a career video on the company’s career page that can differentiate you from other manufacturers.

Demos. If you’ve already shown the production process, the next step is to show how the product works. That’s where manufacturing marketing works best. We recommend creating a video marketing campaign that illustrates how the product works and the benefits it solves. We also recommend that it highlights the pain points that relate to the end user, even at a high level. By digging into the pain and costs of not purchasing the product, a video can help the buyer know whether the product is right for them.

If possible, when seeking any type of video production services, we recommend you ask to see how they’ve helped other manufacturers describe the most important pain points the buyer might face and show how each one is solved after purchase. This can be shown on a website, direct marketing, emailing, or trade shows. Here’s an interesting example of a demo video.

Video Reviews. Our clients have shared with us that there seems to be a point of differentiation when someone buys. When a product has a supporting video, they tell us that sales are greater than those products without video. On the other hand, when a product has a testimonial video, sales increase even more.

What they tell us is that video helps a buyer understand what a product is and how it works, but a testimonial will help a buyer know that someone was happy after their purchase and was comfortable sharing their experience with others via video. While we’d love to shoot that testimonial professionally, it can be just as powerful when shot by the customer him- or her-self on their phone or webcam. The results are positive either way… it’s just a matter of how professional the manufacturer wishes to appear. Below is a nice video review for a legal office…but same rules apply for any manufacturer.

Referral Requests. Many times it’s helpful to ask an existing client for a referral. Why not ask via video? As a manufacturer, you could shoot a short video asking an existing client for a referral. It might sound something like, “Hi there! You recently shared with us that you felt your purchase was a positive experience. Why not share that experience with others? We love referrals! In fact, great referrals are someone like…(describe who). If you can think of anyone who fits this description, would you mind emailing me their contact information? I can mention your name, or go without mentioning it, just let me know.” This is a simple, consistent message that can be sent out after every positive customer experience.

 

Related Posts:

Key Marketing Videos for Sales Funnel

How to Generate Sales Leads with Video

South Florida Manufacturers Association