Where Should Video Be Placed On My Website?

image of laptop

You’ve decided to hire a crew to make your professional video. Your web development company has insisted you have it. They have some ideas of where and what they want, but you want to know, “Where should my video live on my website to get the greatest impact?”

When you create a professional video for your website, you want to think about where you are going to place it. Whether it will be hosted on YouTube, Vimeo, or your own site, knowing what to do with it is key. To answer the question of where to place it, we have a few questions we’d ask in return. First, what type of video are you creating? (If you’re not sure what type of video you should have, see the blog post titled What Type of Video Should My Business Have in 2018?) Next, why did you decide this is the video you wanted to create? You might have a little motivation as to why you’ve create this video, so help us understand that. Once we understand what video and why, we can help you better decide where to place it on your site. Here are a few options in terms of where to place your video(s) on your website:

  • Home Page (Above the Fold). This might be a good place for video that doesn’t have music or speaking parts. Here’s an example of a website that uses video in the background above the fold.  The Yacht Company does a great job showing off yachts before you travel through the rest of the site. This is a simple video you should ask for when shooting video. You never know when your site might lend itself to a snippet like this.
  • Home Page (Below the Fold). The types of videos that you use here are usually the About Us style videos. A recent client, HyDroneClean, created a short informational video about what they do and placed it on their home page (scroll down a little). When a potential client lands on a website, they tend to scroll a little bit anyway to see if they can learn more. Once they see a video, the play button beckons them to push it!
  • About Us Page. Again, this is where you might find the About Us video. It features a story about the business and allows the viewer to better understand how they might benefit from working with the business.
  • Testimonials Page. So many times businesses have written testimonials listed on their site, and that’s awesome. If you’re looking to kick up the value of the testimonials, a video testimonial is even better. Check out Credit Brain’s testimonials that we shot for them a while back. They have a dedicated web page on their site to feature these videos, telling us, a video is even more valuable than just the written words.
  • Blog. Does your site have a blog? Has it been helpful to create content for Search Engine Optimization (SEO) results? That’s the number one way you can create great SEO results is to constantly create content. If you want to “level up” your blogging game, add video. There are several ways to do it. One option is to create videos based on what you wrote or write the blog based on what you say in the video. Another option is to feature a written blog about one topic linked to a video blog you created on YouTube. A great example of this is our video blogging site MyVideo101.com. This site is based on the YouTube Channel created by our very own Jennifer Jager. She blogs about all aspects of video and the blog is created based on what she shares on her YouTube Channel. Check it out.

These are just a few uses of a video. Where you place them is based on it’s purpose and expected outcome. If you expect people to call you after viewing the video, the best types of video are the Testimonial and About Us videos. If you want people to better understand what you do in a short amount of time, an About Us video is your best bet. Finally, when you have a need for improved SEO, consider a video blog (with a written portion to ensure all the search engines find you).

Why Do Production Companies Quote Different Rates for the Same Project?

Paper ripped to expose words pricing secrets

How Much Does a Corporate Video Cost?

Recently we had someone ask us to provide an idea of cost for their video project. During the conversation they shared with us that they had two other quotes and wanted to know why each quoted drastically different prices. They shared that one was nearly half our project price and the other was nearly double. What gives, right?

We completely understand and couldn’t agree more. Each production company can have wildly different pricing strategies, but they usually vary for different reasons. Here are several reasons why you might be getting different quotes for what seems like the same thing.

  • Experience. Yes, you probably knew this already. The more experience they have, the more projects they have, and the customers they already have can all illustrate the production company’s competence. If they’ve been doing it for 9 or 10 years (like us), they more than likely have encountered several issues that can come up on the shoot and they know how to prevent them. They probably don’t need to prove themselves because they have enough work to show they can do it already. We’ve said this before, but you can find a production company for ANY budget! You want a production company that can do the work for a few hundred bucks? No problem, there are several people out there who work from home who can do this type of work for that rate. They don’t mind building their portfolio by being highly aggressive in their pricing. If you want to hire a large, high budget crew, you can find them as well….and everything in between.
  • Equipment. Recently we lost a project because we didn’t charge enough. We were a couple thousand dollars less than who we were up against. We were surprised to hear this, but when the potential client shared with us that the other company was going to be renting their equipment, we were not longer surprised. When the company doesn’t own the equipment, they are forced to markup rental equipment to have a successful shoot. While this potential client couldn’t get over spending less for the quality work, don’t be fooled by higher prices…it doesn’t ALWAYS mean better quality. It might! But it also might not.
  • Approach. Each production company approaches their projects a little differently. We’ve heard one company say they want to allocate a full day for an interview (with B-roll shots) when it really only warrants a half day shoot. Their logic was that the person on camera would feel more relaxed and engaged. While we don’t think a full day is necessary to get someone to feel relaxed in front of the camera, others use this as an excuse to charge a little more (especially if the budget is large enough).
    • Approach (part 2). The more the shoot is planned, the smoother the shoot. Not all production companies approach their shoot the same. Planning the day should include time slots for each person on camera, shooting specific B-roll shots, allocating time for additional product shots (when appropriate), and much more. How important is a plan? It’s the most important part of the process. Without it, we won’t shoot because there’s nothing worse than shooting and trying to figure out how to put it together later. The client won’t be happy and we won’t be proud of our work.
  • Add-Ons. There are several features that can be added on in the shoot and in post production. Examples might include:
    • Drone & Drone Pilot
    • Additional Locations
    • Professional Talent
    • Make Up Artist
    • Stock Video (can sometimes be an extra)
    • Additional Equipment (due to specific needs of client)
    • Custom 3D Animation
    • Professional Narration
    • Location Costs & Permitting (sometimes free, sometimes not)
    • Additional Shoot Days
    • …and on and on.

Don’t be discouraged. Sometimes we feel like some companies treat the video world like the Wild West while others are respectable and forthcoming. Those that have been around for many years, typically have done the right thing for their clients. Do a little research, like this article about Questions to Ask a Video Production Crew Before You Hire Them or this follow up article that shares More Questions to Ask Before You Hire a Production Crew. Speak to their current clients, their past clients, people they’re connected to on LinkedIn. There are several ways to confirm the production company you are interviewing is right for you. If they don’t understand your project or concept, move on to the next company, there’s always one right for you.

Got a question? Want to know more or want to compare us to someone you’ve gotten a quote from, we’d be honored to help.

When & Why Technology Companies Need Video

AI meets Tech meets Video

Why Video?

If you’re reading this post, it might be because you own or work at a technology company and want to know what type of video and how to use video for your company. First, let’s get to the why you might need a video… and let’s get beyond the obvious of “everyone is doing it” because that’s not a good reason to do video. Most of the technology companies that have called us to either get an idea of cost or what it takes to do a video call us for similar reasons. Most technology companies call us because they are struggling to get potential clients to understand that they are there for their clients… that they are humans too… and that it’s not all Artificial Intelligence that make up a client’s technology backbone.

We usually hear about a website that is sterile, a lot of images of servers and techie stuff, but somehow they’re missing the human element. It’s interesting that Dow Chemical also struggled with this and created a commercial that still sticks with us today (and no we didn’t produce that commercial). Ironically, reading this Forbes article titled “Healthcare’s Often Missing Element – The Human Element” they also list several other companies who have this same problem. People are what make the world go around… but more importantly, people are what make sales happen. There lies the problem some technology companies have: they stick to words and images that are cold and meaningless in getting the sale. They often rely on their sales team without providing some of the best tools available to them in marketing: video.

That’s the Why. Why video can make the difference. What about When?

Next, when is it time to invest in a series or a single video? It varies by business and by individual, but the real answer is brought to light by the answer to the questions, “Do potential clients get you? Do potential clients understand you?” As with any business, when you have to differentiate yourself by explaining all the things you do rather than helping the potential client understand why you do what you to improve this world, something might be missing. It might be time to explore video for your technology company if one or more of the following ring true:

  • Potential clients don’t understand what you do. They don’t understand the cloud or backups or the difference between a backup and an archive.
  • Potential clients don’t connect with you as people, rather as a service.
  • Potential clients just want numbers without getting to know you.
  • Potential clients just want answers without understanding the entire portfolio of services you offer.
  • People aren’t making the connection between their needs and the services you provide.

Most marketing does a lot of the above, but the difference between print, web, document, etc. marketing and video marketing is one is read (with all the inflections or tones they think you are trying to say) and the other is shared and stated exactly as you have intended. THIS is why everyone is doing it…not because others are doing it, but because it conveys the message in the desired tone and matching meaning.

What type of video should I create?

Great question. The type of video depends on what your end goal is and what you hope will happen when they finish watching the video. Our recommendation is to consider one of the following videos to determine which video is the best to start with.

It may not be time for you to consider video, and that’s OK, but if it is time to talk, we’d love it if you consider contacting us about what you’re trying to convey. We might be able to help.

How To Use Video to Recruit Talent (Talent Acquisition)

image of person speaking to camera

We’ve had several clients use video to acquire new talent. When hiring, you want the best of the best, right? Part of finding the best is being found. Whether you use a job board, a head hunter, or just market jobs on your website, we’re pretty sure you want to convey a message of professionalism and refinement. You have some options here and one of the ways you can differentiate your business (and the jobs you are posting) is video.

Most of our clients like to stand apart from their competition by being a little different. Most companies are not using video to their fullest capacity, meaning, they are not using all the tools at their disposal. Again, it depends on your industry and your needs, but when placing a post for a job, there comes a time when video will capture attention and increase visibility.

We have several recommendations when it comes to creating an effective video, and they apply to employment videos as well.

  • Be Up Front. This doesn’t mean, don’t lie…it means, say what’s important early on so people know what you’re talking about and why they should continue to listen. This applies to the employment video too. What’s the job? Who should apply? Who shouldn’t apply? What are the absolute must haves to getting the job? When does it start (if important)? Pick any one or two of these to be in the very beginning of the video. By doing this, you’re telling the viewer who the right audience is and if they don’t fit the mold, they can continue in their search for the right job for them.
  • Be concise. No one wants to listen to a 10 minute diatribe about a job. What they do want to know are answers to their burning questions. Give those answers as quickly and concisely as possible.
  • Keep it Short. Along with concise goes short, so this should go without saying; however, we also know that when you work closely with a project, you might forget about the end user or client. Keep the length appropriate for the purpose. Keep in mind, sometimes it makes sense to go longer, sometimes it doesn’t, but don’t go long to get it all in. Leave the wanting more.

Once you have the concept, you’ll also want to consider where to place the video(s). We’ve seen a couple of avenues that make sense. One of our clients, a Fort Lauderdale company used their videos on their website to make active when the job was open (or about to open) and disabled (hidden) when the job was occupied and the listing was not needed. Another client, a Boca Raton company, placed the video on LinkedIn to bring in prospects. They were hiring for similar roles all the time and placed the video on their company page and in their feed on occasion to bring awareness to their need. We also had a West Palm Beach company place their video into hiring groups on social media and on their listing (as a link) in their online hiring job board (think Ladders, Monster, etc.). They tell us they were able to tell prospective new hires exactly what they wanted to attract the right people. Of course, they still had to do all the necessary work to hire someone like interviewing and background checks, but they felt it was worth the pre-work and effort to attract the right people.

Here’s an example of one of those videos:


If you have any questions or want to find out more information about video and how it may help you, let us know. We’re here to help!

How Many People Should Be In My Business (Testimonial) Video?

People in a Business

This is a common question we get all the time. How many people should be interviewed? Or how many testimonials should we have in the video? The answer is much more simple than you think. There are a few variables that affect the quantity of people that should be in your video or testimonial video.

As an example, if you are creating a 60-second video featuring testimonials, you have to think about how long each person has to say what they need to say. If while on camera, they are going to say, “XYZ Company was the most reliable company I have ever worked with because they provided me with answers that were relevant to my issue and solved my problem.” It would take between 8 to 12 seconds for them to say just that line. We have to also assume they’ll want to give a little backstory as to what they were looking for in a company and why they were looking for that. Let’s assume each of those statements could be made in the same amount of time. Three sentences, average of 10 seconds each, is approximately 30 seconds of content (provided they stated it perfectly).

I have to imagine, you’re starting to notice the problem. If you wanted three people on camera giving you a testimonial but each person said three or four sentences that took 30 seconds to say, you’re running out of time pretty quickly. Don’t forget, we’ll also need a little breathing room between each testimonial to set the stage for what their issue is and how the business solved it.

The above only addresses the time it takes to make a statement, but does not take into account that you may want to have a voice over stating how to contact you or to reinforce something that was said in one of the testimonials. All of this is why when we have clients creating a testimonial, we recommend a 90-second to 2-minute testimonial video to ensure you have enough time to get what you need plus the additional B-Roll shots required to create a polished, finished video.

When we take into account the above, we find that you can typically get between two and three people in a 2-minute testimonial video. Even more perfect than that is it typically takes about a half day to get testimonials from that many people along with the B-Roll shots.

We like to use this video as an example because it provides you with all the information you need to help you understand what problem is being solved and why that company was able to accomplish it.

This video allows time for the viewer to understand what the issue that Bill faced and how Credit Brain helped him overcome it. You can feel a bit of emotion in this story and, if you were in Bill’s situation, you might be inclined to make the call.

While video isn’t the only reason people call, it sure does help the viewer understand and feel the situation more clearly. If this is what you’re after and still have questions, feel free to reach out to us with your questions, or comment below.

How Long Does it Take to Get a Professional Video?

Photo taken during a video shoot with Plum Productions

Time is money and you want to know, how long should it take to get my video? You have every right to ask that question. You also have every right to get an honest answer. While we’ve had clients come to us because they were frustrated with how long it was taking to get their video from another production company, our goal is to be as upfront about timelines as possible. Timelines vary by several factors. Let’s dig into what can change the timeline and what you can do about it.

  • Deposit. Yes, we, like many other production companies, require a deposit to get started. This can sometimes slow the process down a little, depending on how large the client’s company is.
  • Before the Shoot.  You’ve decided to move forward and you hope to get your video in a week…is this realistic? Probably not, but it could be. We consider the time before the shoot to be the most critical and has the biggest impact on timeline. Here’s why: We base much of the rest of the video’s outcome on what happens before production begins. We hold a preproduction meeting to ensure we completely understand and everyone agrees to the direction the shoot is heading. We write scripts, plan the shoot schedule, etc. based on this information. A poor plan can result in a poor video, so we can’t stress how important a good preproduction meeting is for your success. This portion of the production usually doesn’t slow the process down unless things change directions and decisions can’t be made in a timely manner. Usually doesn’t happen, but sometimes it does.
  • The Shoot. The shoot is the shoot. It’s where the planning meets reality and stuff starts to happen. Typically we schedule a half, full or multi day shoot for a set number of hours. Again, this doesn’t usually cause any delays to the delivery time unless the client cannot schedule the shoot until someone has returned from vacation or needs to wait until a date in the future to begin shooting. That also applies to our schedule. If we’re already booked for the next several weeks, a new shoot most likely won’t get scheduled until after that clears up a bit.
  • Post Production. Here’s where time bends. Our goal is to always get you a finished product to review within about 7 to 10 days (unless otherwise stated during the shoot). Typically this is good for the client and good for us. It allows an adequate amount of time to be creative in the editing process while still keeping to a deadline. Where things typically slow down is when the client receives the first edit. That’s not a problem because there are usually several people involved on the client side to provide adequate feedback and list the revisions. There should always be revisions. We fully expect the client to want something revised, after all, it’s their video and they need to get what they want, right? Once we get the revisions from the client, we usually apply those concepts, thoughts, and themes to any other remaining video edits and make the changes to the first video. Believe it or not, one time we waited 6 months to get the revisions list. These things happen and when they do, they affect how quickly the client receives the completed video.
  • Final Payment. Once we’ve completed the required rounds of revisions the client will provide final payment and the final videos are delivered. Again, this can stall the delivery process if it takes a few weeks to process checks at your company. This isn’t common, but it does happen.

There you have it, several factors that can affect the final delivery time of your video. How long should it take to get your video created and delivered depends on schedules, payment timelines, and revision/feedback timelines. Our typical projects take anywhere from 30 days to 3 months…depending on the client. That said, one time we started and completed a project in 7 days…so that can happen as well. We can say with certainty that it’s very difficult to provide a highly produced, quality video in less than 30 days…and even more difficult is producing an delivering a video by last week (as is sometimes jokingly requested).

If you’ve been waiting for a video production company to complete your project and you’re outside those timelines, give us a call, we may be able to help or give you some questions to ask. Any other video questions?  Give us a call.

How to Disrupt Your Industry Using Video

Set of 5 doors all with gray door and one red

You’ve heard it before, whether from your web developer or from a marketer… “You need video for your website.” While it’s true, video helps, video isn’t always the only answer. BUT, if done correctly, video can be the difference maker in standing out in a crowd of competitors. Let’s dig into a few stats and reasons why this is so.

First, think about the last time you purchased something online. Did the product page have information about the product? Of course it did.  Did the product page have photos of the product? Most likely. If the page didn’t have photos, would you have purchased the item? Most people we ask say they would not purchase an item online that didn’t have a photo to see the product. Did the product page contain a video? If it did, do you remember the video? Do you remember what or how they educated you on the product? Did they show you how to set it up, highlight certain features, or show it being used? Most likely, if the product page had a video and you connected with the product and video, you purchased the product.

Therein lies the effectiveness in video.

The video was effective in helping you process and retain information about the product so you can make better decisions. In fact, it has been shown that people are somewhere between 65% and 85% more likely to purchase a product after viewing a video than having not viewed a video about a product or service.

According to Eyeview, a video marketing agency, by including a video on the landing page, conversion increases by 80%. Even Hubspot Blog Post states that “54% of consumers want to see videos from brands they support in comparison to email newsletters (46%) and social media images (41%).”

Common Types of Video (and we have done all of these):

  • Product Demo videos showing how to use the product, how to set up the product, or just why you should buy the product.
  • How-To videos
  • Testimonial videos … who better than your clients to tell potential customers why you’re awesome!
  • Explainer videos that show the viewer why they need your product or service and what you can do for them.
  • Expert Interviews
  • Event Videos
  • …the list can go on and on.

Now you know why it’s important, how does it help you become a disruptor? Great question. One of the things we hear is that after creating the video and posting it (or several), they become viewed as an expert in their field. Our clients know a lot about their subject and can demonstrate that with authority on a video. Viewers can feel and sense this experience when watching. When they do, the viewer will feel confident in calling or buying.

Being a disruptor means you have to do more than know your subject matter. Being a disruptor means you have been doing what you’re doing for so long (or with enough outside experiences) to see an opportunity in the marketplace. Imagine that you have been doing your job for 15 years, you know it inside and out, and realize there is a gap in services or processes that might be taken advantage of. Imagine the expert talking about how to use this opportunity to help the consumer. Bam! Disruption begins. The person on camera suddenly becomes a person to be reckoned with.

The next time you see an opportunity in the marketplace that you can solve or fix, this might be the time to create a video and highlight your strengths! Let us know if we can help in any way.

What Type of Video Should My Business Have in 2018?

What video should you have on your business website? That is a great question. One that depends on what you want to do with it. Many of our clients tell us they want to create a video to tell their story. But, telling the story isn’t what they really want. What they really want is to increase the number of incoming calls or increase sales. That’s what they really want. We’ve worked with hundreds of clients and have found the best way to get what they really want is to ask a lot of questions.

One of the questions we like to ask is, “Why are you making this video?” It helps us understand the purpose and end goal of the video. If you are looking for more phone calls or purchases on a website, a direct call to action must be present. If you are looking for a feel good piece that shows the world some of the good you do, a call to action does not fit.
Another question we ask is, “How will you measure success once this video is complete?” This helps us understand some of why we are doing this and what will qualify as a success or failure. We want to work toward success and know what a failure looks like before we start.

So, what types of video should you have for your business in 2018? There are several types we’d recommend, but each business needs to identify which video needs to be created first and why. This list doesn’t mean you have to do all of them, rather, pick the ones that make the most sense for your business. That said, these are the business videos we are being asked to create for most businesses and the trends that match.

  1. Corporate About Us. Every business should have an About Us video. Here’s why. The first thing people do when searching for a business is research. That’s why Google will return information about a business or topic the first time you search. After that, Google assumes you want some more details and may return other sites that are more granular. During the research phase, your customers want to know who you are, can they trust you, and feel compelled to pick up the phone to call you. The About Us video answers the following questions:  (a) Who is this company, (b) Can I feel comfortable working with them, (c) Can I trust them, and, (d) What experience do they have? Here’s an example.
  2. Testimonials. No one can tell your potential customers that you do a great job better than your existing customers. If you tell them, the potential customer will most likely think, “Yes, that’s what you want me to believe” or “Yes, that’s nice, but you’re trying to sell me on your services.” But, if your existing customer is on your website telling a potential customer how good of a job your business did for them, they’re more likely to believe it. Whether you create one video with several different people giving testimonials or several videos with one testimonial in each, your existing customer should be telling this story. Here’s a different way to share your client testimonials. 
  3. Video Blogs. Also known as a vlog, a video blog is a way to show potential clients that you are professional, understand your business and how it helps your clients, and positions you as an expert. Pick topics that you know and title each video with a question or include terms that potential clients would search related to your business. For example, if one was looking to find a sales trainer, the potential client might search, “How do I improve my sales process?” If they search this and the title of your video is the same, you have a greater chance of showing up in the results than someone who posted the video titled, “Sales Information.”  Here’s an example.
  4. Promotional Pieces. Promotional pieces are just that…a video to promote your business. More than that, a promotional video will provide a visual as to what you do. For example, if you are a kitchen cabinet manufacturer, you might consider a video that highlights the showroom (see video below). The promotional piece is the standard video you see on television, websites, and ads that run on YouTube, etc. These are expected by consumers, but don’t always make the difference in making the sale.

This would be our recommendation for the top 4 videos you should have for your business in 2018. If you were to ask us what other videos you could create, we would have a much longer list. Event videos, tour videos, product videos, animations, …and the list goes on. These are the minimum 3 or 4 every business should have.

Do We Have to be on Camera? Why People are the MOST Important Part!

Human brains are hardwired to recognize faces. When a video has a person talking in it, customers are more likely to connect with the video. When the audience can see the human behind the voice, they are more likely to trust what you are telling them. Speech is perceived by more than just auditory cues, we take in visual ones as well.

As a species, we are hardwired to be judgmental. Many people do not trust the information they read online. A study done in 2009 found that rather than trusting the people with the most expertise in a subject, people are more likely to trust those they believe have their best interests at heart. Psychologists at Princeton discovered that in only a tenth of a second, we form impressions of strangers from their faces alone, and our brain then responds based on how trustworthy we find their face to be.

In video, it is important to note that just having a trust worthy looking person is not going to make your audience listen to the message presented in your video. Remember, speech perception relies on both visual and auditory cues. The combination of both a great speech and a trustworthy face, among other things, is what will make your video the most compelling.

So, how can you get people to want to listen to your video? There are a few items that are critical to building the trust you deserve. First, you must be authentic. Be you. Don’t try to be someone you are not. If you look, sound, or feel uncomfortable, it will show, and many viewers will see, hear, and feel it. Second, demonstrate your integrity by showing us how much you believe in what you are saying. Again, if you come across as fake or phony, it will show. A good analogy is a dog’s behavior when certain people walk into the room. Some people are deathly afraid of dogs and the dog can sense it immediately. We humans have learned to do something similar…to sniff out false and bogus people. Some are better at it than others are, but we all have this ability. Third, people don’t care how much you know, they want to know how much you care. If you are genuine in caring about your viewer, they will sense it and feel a higher level of comfort in listening to you speak. Finally, speak the truth. Don’t sugarcoat or exaggerate…these all come across counter to the previous three and will completely destroy your credibility.

This can be applied to all parts of speaking, but with video, you need to be aware of more than just your speech. Your background shouldn’t distract from your message. You are what they should be paying attention to, not the bookshelf of what’s happening outside the window behind you. Add text to the screen to help reinforce what you are saying. It also focuses the viewer on what you are saying and subtly tells them, “This is important!” Have confidence and be positive while on camera and use transitions when speaking. It helps the viewer follow along when you say things like, “Now that I’ve covered XYZ, let’s move on to ABC.” This transition tells the viewer where you are and what to expect next. Sound like English class all over again? Good! It should.

Having just a trustworthy face is not enough to make people want to listen to your video; however, neither is just having a good speech. If you take the time to focus on all aspects of your video, including what’s in the background, what you’re wearing, and even the music that is playing, your video will have a much better chance of being listened to and acted upon. You want to connect to your audience, so give them what they need. Comfort, trust, integrity.

As always, we coach clients how to perform better on camera during our shoots. When we have someone who is struggling on camera, we do our best to help him or her relax and speak clearly. After all, you know the subject matter, just talk as if you’re talking to a friend. We’ll do the rest! Let us know when you’re ready to get started.

 

Source: Wistia Blog. (2017). Why Videos Featuring Humans are Easier to Trust. Retrieved from: https://wistia.com/blog/make-trustworthy-videos-with-humans on September 28, 2017. 

Don’t Think You Need to Invest In Video? Time and Again We Help Businesses Avoid These Mistakes!

kid frustrated by mistake

How is it that in 2017 video is absolutely crushing the other forms of media…and some still refuse to use it? I know, I know…Crazy right? I’m sure you’re not doing thinking these things…but just in case, let’s go through a few reasons why it’s time to invest in that website video.

  • Missing Out on Loyalty. First off, your customers love you, right? Right. We know this because of studies like this that tell us the probability of selling to an existing customer is somewhere between 60% to 70% (HelpScout)…which is so much higher than the 5% to 10% chance of selling to a brand new customer. Since your existing customers love you, why wouldn’t you give them a reason to tell others? Some clients like to create videos that are educational and entertaining…making them shareable. By posting a video, you allow your existing customers the ability to share your greatness… just remember, you don’t want to sell in this video, you’re showing your greatness a different way: giving information that’s useful.
  • Forgetting to Remove Confusion! What if you sell a product or service that is a bit more complicated? What if your product or service could easily be explained with a short video versus text? Most people are too lazy to read any more. So much so, I’m a bit surprised you’re reading this! Most people would prefer to click the video than read text. Give them something to watch! Here are couple of examples:

MicroPop

Tone-Y-Bands

 

  • Losing the SEO Game. If people are searching for you online, will they find you on Google? Google OWNS YouTube and loves video. You’ve probably already started to notice the video search results that sometimes pop up when you search for how to do something. For example, if you were to search “How do I unclog a dishwasher?” You’ll notice that the top non paid search result is a video. Hmmm. Makes you think a little, doesn’t it? What questions need answers that your potential (or existing) customers might be searching for? While video isn’t the only answer to SEO, it’s certainly a powerful one!
  • Conversion is Too Low. What’s your conversion rate? If you sell products, a video helps the viewer decide whether to buy the product. In fact, StacksandStacks.com, “an e-retailer of home storage and organizational products said that when a consumer views a product video, that consumer is 144% more likely to add that product to her cart than a consumer who watches no video”  That’s astounding!  Even our own clients have told us that their products sell out faster and need to be replenished more often when the product is displayed with a video running next to it in stores. And, if we go back to our previous point, if consumers are on a website viewing a video, they’re on the site longer…leading to better SEO. Google seems to love it when people stay on a website longer. We think it’s because Google algorithms say, “Hey, people arrive here and stay here….this site must be good!”
  • Inconsistent Training. Have you hired a new employee? When you do, do you spend hours teaching them all that boring stuff you have to go through? Here’s an opportunity to have your new employee watch something that is more engaging and useful. An on-boarding or training video will help a new employee learn about the culture of the business and review all important points in a consistent way…and you can be sure that every new employee hears and sees the same information presented in the same way. Consistency! One of the keys to Human Resources!

If any of these items helped you make the next step toward creating a video for your business, great! If you’re not sure what your next step is, that’s ok…just fill out the form to the right. We can answer any questions you have and point you in the right direction. Even if you don’t use us, we hope this helped.

 

 

Source:
Photo Source: Pixabay.com
2017, April 19. Convince and Convert website.  http://www.convinceandconvert.com/content-marketing/you-need-to-invest-in-video/