How to Disrupt Your Industry Using Video

Set of 5 doors all with gray door and one red

You’ve heard it before, whether from your web developer or from a marketer… “You need video for your website.” While it’s true, video helps, video isn’t always the only answer. BUT, if done correctly, video can be the difference maker in standing out in a crowd of competitors. Let’s dig into a few stats and reasons why this is so.

First, think about the last time you purchased something online. Did the product page have information about the product? Of course it did.  Did the product page have photos of the product? Most likely. If the page didn’t have photos, would you have purchased the item? Most people we ask say they would not purchase an item online that didn’t have a photo to see the product. Did the product page contain a video? If it did, do you remember the video? Do you remember what or how they educated you on the product? Did they show you how to set it up, highlight certain features, or show it being used? Most likely, if the product page had a video and you connected with the product and video, you purchased the product.

Therein lies the effectiveness in video.

The video was effective in helping you process and retain information about the product so you can make better decisions. In fact, it has been shown that people are somewhere between 65% and 85% more likely to purchase a product after viewing a video than having not viewed a video about a product or service.

According to Eyeview, a video marketing agency, by including a video on the landing page, conversion increases by 80%. Even Hubspot Blog Post states that “54% of consumers want to see videos from brands they support in comparison to email newsletters (46%) and social media images (41%).”

Common Types of Video (and we have done all of these):

  • Product Demo videos showing how to use the product, how to set up the product, or just why you should buy the product.
  • How-To videos
  • Testimonial videos … who better than your clients to tell potential customers why you’re awesome!
  • Explainer videos that show the viewer why they need your product or service and what you can do for them.
  • Expert Interviews
  • Event Videos
  • …the list can go on and on.

Now you know why it’s important, how does it help you become a disruptor? Great question. One of the things we hear is that after creating the video and posting it (or several), they become viewed as an expert in their field. Our clients know a lot about their subject and can demonstrate that with authority on a video. Viewers can feel and sense this experience when watching. When they do, the viewer will feel confident in calling or buying.

Being a disruptor means you have to do more than know your subject matter. Being a disruptor means you have been doing what you’re doing for so long (or with enough outside experiences) to see an opportunity in the marketplace. Imagine that you have been doing your job for 15 years, you know it inside and out, and realize there is a gap in services or processes that might be taken advantage of. Imagine the expert talking about how to use this opportunity to help the consumer. Bam! Disruption begins. The person on camera suddenly becomes a person to be reckoned with.

The next time you see an opportunity in the marketplace that you can solve or fix, this might be the time to create a video and highlight your strengths! Let us know if we can help in any way.

Why Multi-media Works

Photo from a Plum Productions Shoot

Why Multi-media Works

There are several reasons why you should use multimedia on your website. In this post we’ll cover the reasons to use multimedia, what effect it has on your Search Engine Optimization (SEO), how it affects branding, and the various types of multimedia available for use on your website.


From a broader sense, we recommend using various forms of media to strengthen your brand. This doesn’t mean add media just to add media, rather add media with purpose. If you are going to add a photo, why are you adding it? What purpose does it serve and how does it improve or amplify your branding message. The more styles you use (not necessarily on the same page) the better your branding can become.

Types of Multimedia

There are several types of multimedia you can use on your website.

  • First up are images. Whether its free stock photos, photos you’ve purchased, or photos you’ve taken yourself, photos add to your story. If you add images, there are a few rules you should follow and we’ll get to that later in the SEO section. Another form of multimedia are slideshows.
  • Slideshows that are embedded from Slideshare or other web slideshow sites can enhance your image by providing multiple images in a very compact space.
  • Videos. We obviously have a lot to say about video, but here are some things you may not have known. Videos are more likely to show up on the first page of a search engine results that that of photos. Think about that. What’s the value of having your information on the first page of search results? Video isn’t the only thing that can or will get you there, but it is more likely than a photo. This doesn’t mean you shouldn’t post photos. This post would suggest it is a mix of multi-media types that is important. Are you going to click on the video below? Probably. Will it keep you on our site for at least 3 more seconds? More than likely.
  • Audio. Podcasts, streams, etc. Audio plays an important role to some. Some people are more audible than visual. Those audibles love to listen to things (podcasts, music, etc.). Give them what they need every once in a while. Plus, this additional form of media will only help your brand if done correctly.

Time on Your Site

hourglass measuring timeOne of the benefits of having multiple forms of media on your website is that you keep people on your site longer. Longer is better in terms of SEO. Google and the like feel that the longer one spends on your website, the more informative and important it is to the visitor. If every visitor stays on your site for a minute and a half, this would suggest there was a reason for doing so. That’s where the “crawlers” and “bots” come in. They comb the website looking for reasons people stay on the site. When they find several forms of media (including video), the report back that the site is informative.

Optimizing SEO

Image of Storyboard Script SketchOne step we would recommend you take is to optimize your website as much as possible. All that means is that you tell the “bots” what they’re finding. You’re giving them a road map and overlay of your site. For example, if you’re placing a photo on the page, you should include alt text. Alt text is what should show up on the page if the photo cannot load. So if you are posting a photo of a child on a swing on a playground, the alt text might read, “Child on swing at a playground.” This applies to embedded video as well. You should also name the file (audio, video, image) with terms and words that match what it is. Google is getting smarter and smarter, and they can now process a photo and know what it is. If the name doesn’t match, it may throw out the photo or the website. Make sure the name of the file is relevant. Also, include an image description if possible. Finally, there are several other things you can do to your website to help with SEO, such as, keywording, title tags, H1 Tags, descriptions, etc. All of this is too much to get into on this post, and probably needs an SEO specialist to help you. (We know a good one if you need).




What Type of Video Should My Business Have in 2018?

What video should you have on your business website? That is a great question. One that depends on what you want to do with it. Many of our clients tell us they want to create a video to tell their story. But, telling the story isn’t what they really want. What they really want is to increase the number of incoming calls or increase sales. That’s what they really want. We’ve worked with hundreds of clients and have found the best way to get what they really want is to ask a lot of questions.

One of the questions we like to ask is, “Why are you making this video?” It helps us understand the purpose and end goal of the video. If you are looking for more phone calls or purchases on a website, a direct call to action must be present. If you are looking for a feel good piece that shows the world some of the good you do, a call to action does not fit.
Another question we ask is, “How will you measure success once this video is complete?” This helps us understand some of why we are doing this and what will qualify as a success or failure. We want to work toward success and know what a failure looks like before we start.

So, what types of video should you have for your business in 2018? There are several types we’d recommend, but each business needs to identify which video needs to be created first and why. This list doesn’t mean you have to do all of them, rather, pick the ones that make the most sense for your business. That said, these are the business videos we are being asked to create for most businesses and the trends that match.

  1. Corporate About Us. Every business should have an About Us video. Here’s why. The first thing people do when searching for a business is research. That’s why Google will return information about a business or topic the first time you search. After that, Google assumes you want some more details and may return other sites that are more granular. During the research phase, your customers want to know who you are, can they trust you, and feel compelled to pick up the phone to call you. The About Us video answers the following questions:  (a) Who is this company, (b) Can I feel comfortable working with them, (c) Can I trust them, and, (d) What experience do they have? Here’s an example.
  2. Testimonials. No one can tell your potential customers that you do a great job better than your existing customers. If you tell them, the potential customer will most likely think, “Yes, that’s what you want me to believe” or “Yes, that’s nice, but you’re trying to sell me on your services.” But, if your existing customer is on your website telling a potential customer how good of a job your business did for them, they’re more likely to believe it. Whether you create one video with several different people giving testimonials or several videos with one testimonial in each, your existing customer should be telling this story. Here’s a different way to share your client testimonials. 
  3. Video Blogs. Also known as a vlog, a video blog is a way to show potential clients that you are professional, understand your business and how it helps your clients, and positions you as an expert. Pick topics that you know and title each video with a question or include terms that potential clients would search related to your business. For example, if one was looking to find a sales trainer, the potential client might search, “How do I improve my sales process?” If they search this and the title of your video is the same, you have a greater chance of showing up in the results than someone who posted the video titled, “Sales Information.”  Here’s an example.
  4. Promotional Pieces. Promotional pieces are just that…a video to promote your business. More than that, a promotional video will provide a visual as to what you do. For example, if you are a kitchen cabinet manufacturer, you might consider a video that highlights the showroom (see video below). The promotional piece is the standard video you see on television, websites, and ads that run on YouTube, etc. These are expected by consumers, but don’t always make the difference in making the sale.

This would be our recommendation for the top 4 videos you should have for your business in 2018. If you were to ask us what other videos you could create, we would have a much longer list. Event videos, tour videos, product videos, animations, …and the list goes on. These are the minimum 3 or 4 every business should have.

Product Videos: How Much Can They Really Impact Marketing?

Product videos have become an essential aspect to any marketing strategy. Videos appear in 70% of the top 100 search results, and viewers are at least 50% more likely to buy a product after watching a video for it. The business community is learning the importance of this for their marketing…and they are getting smarter and more creative to boot.  The best part, this leads to more interesting ads for consumers to watch. Not a bad thing!

Online video is so popular because people would much rather watch a video about a product than read about it…and video manages to span every demographic. Even if someone can’t read, they can still get the information a company wants to give them from a video.

Companies that normally only sell parts are posting how-to videos to their websites to attract customers, and to show them how to use the parts that they have bought. Here’s the cool part, people who start watching these types of video tend to stay on the site a little longer (maybe to the end of the video). Goole likes that. This tell Google that people are interested in the stuff on this website and therefore gives that site a bit more ‘search engine juice.’  Add to that, the ability to share the video to multiple social media sites further increases the reach, and the affect of a marketing video.

You should know, however, simply uploading a video to a company’s website or YouTube channel doesn’t always work. Increasingly, creative companies are making their videos interactive, so that customers can click on something in the video that takes them to a corresponding web page. This is usually done on YouTube to bring the viewer to their site.  Some companies are even using Facebook Live to capture potential client’s attention.  It’s critical that any of the services you use work on mobile devices as well, since many customers do most of their ad viewing on their cell phones or tablets.

One of the important things we do when making video is to incorporate the needs and wants of the client in the video. Novel idea, right? So many production companies try to bulldoze their way to create the video they want, but why can’t we just create what the clients wants? That’s our philosophy. When the client gets to add their needs into the video, they’re more likely to share it and show it off! That’s good for us…and good for them. Does it convert to product sales? Many times it does. When the video does a great job of highlighting why someone needs the product and clearly explains the result of using the product, more units will sell.

With product videos, placement is the key. Our clients currently place their videos on endcaps in retailers nationwide in order to catch prospective buyers in the moment of buying. When using video online, the best part is that one can now customize who sees the video based on their location, demographic, and recent purchases or items they’ve viewed online. This increases sales because the type of individual who might need the product will see the video, making it a relevant item to them. To simplify, doing this makes their videos more relevant to the people who live in an area, fit a demographic and have already researched similar items. That’s effective!

Key Takeaway: Remember when considering making a marketing video for a product: Hire a professional! They are there for a reason. Local video production companies are the best for this. They know the area well and how to maximize locations, spaces, and how to show off your product in just the right manner. They should show the product from several angles while highlighting the product’s best features! You might even try to include people who know a lot about the product, such as current customers.

Video marketing is fast becoming an essential tool to a good marketing campaign. Take advantage of it now, before any competition does!

Video Length: It Depends on What You Measure

Video shoot with lights and camera

Some research has shown that there is a direct and consistent relationship between how long an ad is viewable and the increases in brand consideration and awareness. So the question is; how long should an ad be? Is the attention span of the potential customer shrinking down to nothing, or is it still possible to get them to willingly watch a longer ad?

For brands who are mainly focused on awareness, the shorter ad format may prove more effective and efficient than a longer video. With a shorter video, the brand stays top of mind. They are good for raising awareness and for creating signals that influence more frequent searches.

However, with the use of more complex stories it is possible to create a more meaningful connection to the brand that is being advertised. For a brand that wishes to move beyond simple awareness or to make a deeper connection with their consumer base, a longer story may be necessary.

The most important thing a brand can do is measure and compare their results to their critical overall business goal. Is ad recall or brand favorability more important? With shorter videos, customers typically show greater ad recall, whereas with longer videos there is less ad recall but more brand favorability. Whichever is more important to your brand should dictate elements of length.

If using a longer video format, it is important to state the brand early enough in the video that the customer will see it before, and if, they decide to skip the video. Generally, only a quarter of customers who view longer ads make it all the way through to the end, even for the most compelling ads. It is important to create a story that weaves the brand throughout the ad, instead of just popping up a logo in the beginning of the video. Oddly enough, just showing the logo generally reduces the view through rate of the ad.

With all of these things to consider, it is important to remember that a great story can still grab today’s audience, even with that pesky skip button beckoning to be pressed. The pressure that the skip button presents may push companies into believing that everything has to be faster, faster, faster, but that may not be true. Shorter ads may actually lessen the attention given to the company, while longer ads take the time to connect with the viewer, and possibly even change their minds.

Deciding on video length is important based on many factors, and not only those listed above. If you want to get into a more length discussion, give us a call.


Don’t Think You Need to Invest In Video? Time and Again We Help Businesses Avoid These Mistakes!

kid frustrated by mistake

How is it that in 2017 video is absolutely crushing the other forms of media…and some still refuse to use it? I know, I know…Crazy right? I’m sure you’re not doing thinking these things…but just in case, let’s go through a few reasons why it’s time to invest in that website video.

  • Missing Out on Loyalty. First off, your customers love you, right? Right. We know this because of studies like this that tell us the probability of selling to an existing customer is somewhere between 60% to 70% (HelpScout)…which is so much higher than the 5% to 10% chance of selling to a brand new customer. Since your existing customers love you, why wouldn’t you give them a reason to tell others? Some clients like to create videos that are educational and entertaining…making them shareable. By posting a video, you allow your existing customers the ability to share your greatness… just remember, you don’t want to sell in this video, you’re showing your greatness a different way: giving information that’s useful.
  • Forgetting to Remove Confusion! What if you sell a product or service that is a bit more complicated? What if your product or service could easily be explained with a short video versus text? Most people are too lazy to read any more. So much so, I’m a bit surprised you’re reading this! Most people would prefer to click the video than read text. Give them something to watch! Here are couple of examples:




  • Losing the SEO Game. If people are searching for you online, will they find you on Google? Google OWNS YouTube and loves video. You’ve probably already started to notice the video search results that sometimes pop up when you search for how to do something. For example, if you were to search “How do I unclog a dishwasher?” You’ll notice that the top non paid search result is a video. Hmmm. Makes you think a little, doesn’t it? What questions need answers that your potential (or existing) customers might be searching for? While video isn’t the only answer to SEO, it’s certainly a powerful one!
  • Conversion is Too Low. What’s your conversion rate? If you sell products, a video helps the viewer decide whether to buy the product. In fact,, “an e-retailer of home storage and organizational products said that when a consumer views a product video, that consumer is 144% more likely to add that product to her cart than a consumer who watches no video”  That’s astounding!  Even our own clients have told us that their products sell out faster and need to be replenished more often when the product is displayed with a video running next to it in stores. And, if we go back to our previous point, if consumers are on a website viewing a video, they’re on the site longer…leading to better SEO. Google seems to love it when people stay on a website longer. We think it’s because Google algorithms say, “Hey, people arrive here and stay here….this site must be good!”
  • Inconsistent Training. Have you hired a new employee? When you do, do you spend hours teaching them all that boring stuff you have to go through? Here’s an opportunity to have your new employee watch something that is more engaging and useful. An on-boarding or training video will help a new employee learn about the culture of the business and review all important points in a consistent way…and you can be sure that every new employee hears and sees the same information presented in the same way. Consistency! One of the keys to Human Resources!

If any of these items helped you make the next step toward creating a video for your business, great! If you’re not sure what your next step is, that’s ok…just fill out the form to the right. We can answer any questions you have and point you in the right direction. Even if you don’t use us, we hope this helped.



Photo Source:
2017, April 19. Convince and Convert website.

Six More Questions You Should Ask a Video Production Company BEFORE Hiring Them

Video production can feel like a huge undertaking. It shouldn’t be and it won’t be if you hire the right video production company. Before you hire a company, you should know the answers to some basic questions. Each question will garner an answer that will help you determine if they are a good fit or if you need to keep searching. Here are the six questions to ask before deciding on whom to hire:

1. Can you show me some of your work? When shooting a corporate video, for a website or for TV, seeing samples is the first thing you should ask to see. During this process, the video production company should show samples from their portfolio. While you view their work, you should be thinking about their quality of work, their style, and their level of skill.

2. Do you shoot and edit something nice or do you shoot to a specific script? While most video professionals will plan the shoot out ahead of time, many do not. This question is to determine whether they are good producers, shooters, or editors. What you want is all three…whether in one person or in a couple of people. Some video pros are very good at shooting the video, but struggle to get the edit completed on time and to your liking. Other video pros are very good at editing, but miss big opportunities during the shoot to tell your story. The key is the plan before the shoot. This is what will usually make or break a project…and when we usually get calls to fix.

3. What can derail this project? This is a great question to find out what problems may arise during the course of your project. The answer you get might be a bit vague, but may lead to follow up questions. One of the biggest items that derail projects for us is change in scope…or scope creep. Any change in script after a shoot can severely change the scope. Remember, the script is the plan. Change the plan and you change a lot! There are several things that can derail a project: script changes, change of actors (or person on camera), change of shoot locations, adding of shoot locations, change of messaging…and the list goes on.

4. When has a production gone over budget? This question is meant to trick the video production company. The answer is: it shouldn’t go over budget. Keep in mind, if you have a very small budget, the video pro may not be able to do everything you want; however, the video pro should offer some insightful suggestions to get it closer to your budget. Budget should be a factor, but not the deciding factor. If the shoot is not planned and executed poorly, the final video will most likely not meet your expectations…wasting your money. A larger budget doesn’t always mean better video…but smaller budgets might. Here are some factors that can increase a budget: length of the shoot, including professional talent, professional narration, special music (non royalty free).

5. Can you do what you say you can do? Because creative work is subjective, their answer is something you need to consider. What you think is creative may be mundane to another. Be very clear about your expectations. If you have a vision for your video, your video producer should be able to clearly see your vision and describe some details about how they’ll pull it off. Sometimes it comes down to having the right equipment for what you want in your video. Sometimes it is how the story is told. If you feel the video producer understands what you’re after, you should be fine…now it comes down to whether the quality matches your expectations. This is where you should be evaluating their work. Quality means having the proper sound equipment, the proper lighting, the proper framing, and an attention to detail (such as the background) can all make an impact on the final product. Look at the samples to determine if they have what it takes.

6. Have you ever missed a deadline? What happened and why? If your project is on a time constraint, ask this question. If it isn’t and time isn’t an issue, you may consider skipping this question. We get calls (a lot) where we’ve heard, “They (their video production company) has been working on this project and edit for 6 months, and I’m fed up waiting for them to finish. Can you help us?” Six months may the right amount of time for some projects, but for some of the calls we get, six months is completely inappropriate. Several problems can come up during a video project. Believe it or not, one of which may be the producer, the client, the shoot, too much work to complete in a short amount of time. A good producer can to tell you how long the project should last and when you can expect completion. Keep in mind, even the best producer can miss a deadline in his or her life, but this should be very rare. If they say they have missed a deadline, find out how often it happens. This should be a good start to picking a good video production company. Listening to the answers to these questions should lead to closer to a decision about the level of work they can do and identify some problems that may come up. If you need help or have any questions, please feel free to reach out to us. We can answer any questions you have, even if we are not your video production company. We are here to help.

Want a few more questions? Check out Top 5 Questions to Ask a Video Production Company Before Hiring Them.

3 Reasons to Hire a Video Production Company Instead of Doing It Yourself

Hello everyone. My name is Tim Stoddart. I am thrilled to be able to put forth some content for Plum Productions Media. I am the CEO of Stodzy Inc. We are an SEO and digital media company located in Boca Raton Florida. Over the years, I have witnessed the rise of video content. Creating quality video for your company or brand is more important then ever. I know what you’re thinking. “Can I do this on my own without hiring a production company?” The answer is yes you can. But whenever possible, I would recommend hiring a video production company. We live in an amazing new world. Every other day it seems that there are new inventions, new technologies and new innovations designed to streamline our lives. We have more options then ever. The smart phone is at the top of the list of “most important inventions of our lifetimes.” One area that the smart phone has really impacted has been video production. iPhones now shoot and record at 4k which is an extremely clear video quality considering how small the camera is. It’s no wonder so many small brands are taking it upon themselves to start creating their own video content.

“But just because you can, doesn’t mean you should.”

I would agree that there are advantages to shooting video on your own. Speed is a factor. If you shoot a video on your phone you can have it posted on Facebook or YouTube in a manner of minutes. Also, spontaneity plays a role. It is very important to be able to hit record on a moments notice just in case you are a first hand witness of something amazing. Aside from those reasons, I still recommend using a video production company whenever possible. Let’s take a look at a few reasons why.

Production Companies are Masters at Editing

I would argue that editing is more important then shooting the actual footage. Raw footage is the foundation to any good video. Without the footage you have nothing to work with. However, it is the editing that will truly make a video come alive. Video production companies understand the importance of incorporating B roll, transitions, music and other sound effects. This is where the magic happens. For a video to be an effective marketing tool, it needs to hit an emotional chord. Videos have the power to truly leave an impact on someone. They can make you think, they can inspire you, they can make you angry and even make you sad. Music and sound effects play a HUGE roll in how a video will effect a viewer from an emotion standpoint. There is no doubt about that. One of the best examples of this is from Gary Vaynerchuk. Vaynerchuk is a famous social media personality. He hosts two successful YouTube shows. One of which is called #AskGaryVee, the other is called The Daily Vee. #AskGaryVee uses very little editing. The show is a simple round table discussion in which Gary answers questions sent to him from fans. It is very good and valuable content but the informative nature of it isn’t meant to leave an emotional impact. The Daily Vee however is a daily video blog in which Gary and his team record their adventures and turn it into some kind of lesson for the viewer. These videos capture footage from drones and handheld cameras. They capture candid footage, great B roll and use background music and sound effects as a great add on to the content. The Daily Vee truly hits you in the feels. That’s why these videos have such an impact on his brand.

Audio Quality in Smart Phones is Still Lacking

You don’t realize how important audio quality is until you start recording your own footage. I’ve seen this happen many times. Some brand or company gets very excited about an idea for a video. They pull out their phones, they hit record and they feel good about what they have done. Unfortunately, when they upload the video they quickly realize that the sound is hard to hear and in some moments of the video there are loud bursts of “fuzz” when someone may have rubbed their hand over the microphone. If your sound quality is poor, your video will not get nearly enough views as it potentially could. Not putting the effort into good sound quality is a huge mistake. A video production company will be able to nullify this. Ideally, you want to record your video and your sound in two separate tracks. Once you have all the raw footage, you can pair it all together so that you have high quality sound that matches the high quality footage.

iPhones Lead to Shaky Footage

Have you ever tried to hold your hand completely still? It’s almost impossible. You can try it out yourself. Pick up your phone and start recording some still footage in your home or in your back yard. In the moment it may feel as though you are holding the camera still, in reality there are tiny little shakes and bends in the footage that will most definitely impact the finished product. Video production companies have ways to remedy this. Their cameras are equipped with shoulder harnesses, tripods, stands and shoulder straps to ensure that every video is shot with still unwavering footage. All the little details really add up. If you are shooting a commercial, a product shot, an informative piece or even a collection of still frames you want to make sure your video content is as professional as possible. Poor video quality will make you come off as very amateur.

If It’s Worth Doing, It’s Worth Doing Right.

When I was growing up, I spent years doing carpentry for a small business. My boss was a big man named Mike. Mike had been a carpenter his entire life, he didn’t have much patience for mediocrity. Any time I find myself wanting to cut corners I think of Mike and his view on hard work. Mikes philosophy was simple. If you do things right the first time, you never have to do them twice. Simple enough, yet very profound. Having the patience and the discipline to do work with 100% effort and quality is very difficult. We all have moments when we look to cut corners or to find an easier, softer way. In the end, if you pay attention to detail and you take the time to create excellent work, you will be further along then you would have been otherwise. Every little bit counts. The quality of your work is reflective upon the quality of your life. You may be reading this thinking “I think I can still do this on my own.” That may be true, but the question you should ask yourself is “do you want to do it twice?”

Top 5 Questions To Ask a Video Production Company Before You Hire

When it comes to deciding which video production company is the best choice for your idea or project, there are several key questions to keep in mind. There are most likely a thousand questions you might have about video and the company you’re about to hire. We find that these are some of the good questions we’ve received over the past several years…and thought you’d like to know. Even if you don’t hire us, these would be good questions to have in your back pocket. Here they are (hint, number 5 is the most important):

  1. How long has the company been in the industry?  This question has a few meanings. Are you asking about longevity of the company or the people creating the video? How much experience? A good production company should be able to distinguish the two by also asking you a few questions. Sometimes hiring a company with 20 years of experience is important and sometimes this give you outdated ideas and concepts. It’s important you know what you’re looking for in this question. If you were to ask us about experience, you’d know that Jenn has many years of experience working in the video field. She’s worked at television stations and video production companies and started Plum in 2009 when she realized it was the time to do so.
  2. Are they creative?  Tough question because that’s a subjective question. What is creative to you may not be creative at all to us or to someone else. Here’s how you get past that. Find out if they are they able to provide examples of videos that took a dry subject and made it interesting? This is the sign of a strong creative. Ask them to tell you the story about how they created the idea and improved the story.
  3. What types of videos does the company produce?  Start with what you’re looking for. What type of video do you want? Interviews? Testimonials? Tours? Property? The list goes on. Once you know, ask them to show you some examples.  When you ask, keep in mind if you’re looking for a custom made video or a similar video to one they’ve already created. There are subtle differences and they should be able to distinguish between the two.
  4. What are some of the companies they have previously worked with?  Again, this begs a few questions. Are you looking to learn about what sectors they can operate in or are you looking for a fresh outside approach to marketing in your sector? If you’re looking for a company that specializes in your sector and wish to have a video that looks like everyone else in your sector, make sure you communicate that up front. If you’re looking for a fresh look that only someone on the outside would be able to create, communicate that up front…and for the same reason. You don’t have time to waste if the video production company doesn’t fit the requirements.
  5. What are some of the companies they have worked with previously? Same question, different reason for the question. You might be looking at this question and thinking, “No, I want to know what companies they’ve worked with…can they work with us?”  Also a good question. If you’re a larger company, concerns come up  like, can they be flexible, can they meet our deadlines, can they convert our message to an effective video, do they have the capability to meet our branding guidelines…and a bunch of other concerns. Have those questions ready when you start your interview.
  6. Bonus Question? How quickly can my video be completed?  Often there are specific deadlines that need to be met. Communicating that early is important because if they can’t meet your timeline, you’re wasting your time. Can a video be completed in a week or two months? That depends. It depends on the complexity of the project and a good video production company will be able to communicate with you a realistic and an aggressive timeline that you can work with. They should be able to tell you pretty quickly a general timeline and what is required to hit it. We’ve scripted, shot, and edited videos in a variety of timelines, including 6 days to 5 months, but each had requirements of the client and Plum to hit those deadlines. We find this to be the most important question one can ask when interviewing a video production company.

Need help picking a video production company? Call us. We can help. You might think we’ll just tell you to use us, but we won’t. If we’re not a good fit, that’s good to know…you’ll have just ruled out another company…we can certainly point you in the right direction.

Video Marketing Myths

With over 300 hours of video sent to YouTube every minute (on average) and millions watching these videos everyday, how do you know what to do to be effective when it comes to video marketing? It seems a very small amount of businesses actually know how to take advantage of these actions. People are starting to catch on and businesses increasingly are using video to connect with customers and potential customers. They are finding that video is a highly effective tool to illustrate their personality and authority in their industry.  So, what myths do these businesses sometimes believe?

Which of the following about video marketing are myths and which are facts?

  • View Count – “We are successful if our video goes viral,“ or “Our video is a success if we have over 1 million views.” False. While this may be true in some respects, views do not equate to action taken by your customers or purchases by customers. If views were your goal, we would have to ask why. Why are views important? If you have a new product or app that no one knows about and views will help educate people who didn’t know your app existed, then maybe viewers is good…but it shouldn’t be the only measure.
  • The appearance (quality) of the video is more important than the message.  Myth. While we believe quality is very important in video, it is not what generates sales. The message is just as important. We’ve seen some videos that are a little poor on quality convert more sales than a flashy video. That said, if your goal is to show people that your business is trustworthy and professional, appearance is very important; however, the message must compete with competitors (both direct and indirect).
  • My video should sell to the viewer – Myth. There are all kinds of reasons to create and post a video…and only one of which is to sell. Many times clients contact us to create videos for other reasons, such as, recruiting video, office tours, professional expert video, and the list goes on. The client often wishes to tell their story, not sell it, by taking an approach of, “We’re experts in this. Watch us, listen to us, and let us help you when it’s time.” This is a much more useful tool to use than, “Buy! Buy! Buy!”
  • We must have actors in our video – Maybe true. Maybe not. While you can add actors and actresses, typically this just adds costs that may not be needed. It really depends on the video. For instance, if an employee or the president of the company can speak on camera about the topic rather than a paid professional, then why spend the money? On the other hand, if the topic needs a bit of an expert (like a doctor when you’re not), then an expert actor (actress) might be required. We can help with that.

We hope this helps you decipher and navigate through the video production process a little easier. We are always willing to help and answer questions. It’s OK to call us, even if you’re not ready to decide. In fact, we welcome it. We’d rather you go in with both eyes open than guess.