Don’t Think You Need to Invest In Video? Time and Again We Help Businesses Avoid These Mistakes!

kid frustrated by mistake

How is it that in 2017 video is absolutely crushing the other forms of media…and some still refuse to use it? I know, I know…Crazy right? I’m sure you’re not doing thinking these things…but just in case, let’s go through a few reasons why it’s time to invest in that website video.

  • Missing Out on Loyalty. First off, your customers love you, right? Right. We know this because of studies like this that tell us the probability of selling to an existing customer is somewhere between 60% to 70% (HelpScout)…which is so much higher than the 5% to 10% chance of selling to a brand new customer. Since your existing customers love you, why wouldn’t you give them a reason to tell others? Some clients like to create videos that are educational and entertaining…making them shareable. By posting a video, you allow your existing customers the ability to share your greatness… just remember, you don’t want to sell in this video, you’re showing your greatness a different way: giving information that’s useful.
  • Forgetting to Remove Confusion! What if you sell a product or service that is a bit more complicated? What if your product or service could easily be explained with a short video versus text? Most people are too lazy to read any more. So much so, I’m a bit surprised you’re reading this! Most people would prefer to click the video than read text. Give them something to watch! Here are couple of examples:

MicroPop

Tone-Y-Bands

 

  • Losing the SEO Game. If people are searching for you online, will they find you on Google? Google OWNS YouTube and loves video. You’ve probably already started to notice the video search results that sometimes pop up when you search for how to do something. For example, if you were to search “How do I unclog a dishwasher?” You’ll notice that the top non paid search result is a video. Hmmm. Makes you think a little, doesn’t it? What questions need answers that your potential (or existing) customers might be searching for? While video isn’t the only answer to SEO, it’s certainly a powerful one!
  • Conversion is Too Low. What’s your conversion rate? If you sell products, a video helps the viewer decide whether to buy the product. In fact, StacksandStacks.com, “an e-retailer of home storage and organizational products said that when a consumer views a product video, that consumer is 144% more likely to add that product to her cart than a consumer who watches no video”  That’s astounding!  Even our own clients have told us that their products sell out faster and need to be replenished more often when the product is displayed with a video running next to it in stores. And, if we go back to our previous point, if consumers are on a website viewing a video, they’re on the site longer…leading to better SEO. Google seems to love it when people stay on a website longer. We think it’s because Google algorithms say, “Hey, people arrive here and stay here….this site must be good!”
  • Inconsistent Training. Have you hired a new employee? When you do, do you spend hours teaching them all that boring stuff you have to go through? Here’s an opportunity to have your new employee watch something that is more engaging and useful. An on-boarding or training video will help a new employee learn about the culture of the business and review all important points in a consistent way…and you can be sure that every new employee hears and sees the same information presented in the same way. Consistency! One of the keys to Human Resources!

If any of these items helped you make the next step toward creating a video for your business, great! If you’re not sure what your next step is, that’s ok…just fill out the form to the right. We can answer any questions you have and point you in the right direction. Even if you don’t use us, we hope this helped.

 

 

Source:
Photo Source: Pixabay.com
2017, April 19. Convince and Convert website.  http://www.convinceandconvert.com/content-marketing/you-need-to-invest-in-video/

Improving Your Marketing Strategy

Get Creative!

It seems the trend has become more than a trend these days. Video has become the hot thing to do! If you’re a small or large business not using video, listen up! We have a few tips to share about how to improve your marketing strategy. We know that text is the gold standard in conveying and sharing information. We do it all the time. Between text messages, website text, emails, etc., this has been the traditional way we share information with each other. That’s about to change. We’re seeing video pop up more and more on our social media feeds. We’re seeing video billboards. We’re seeing ads pop up on websites that are…what else? Video. The reason this is happening is because video is more engaging and the effect on the viewer is longer lasting. The other reason this is happening is because viewers can easily digest the information being shared. If you’re handed an owners manual or a video link, which would you use to learn how something new? We’d guess a link would be your choice.

How Long Should My Video Be?

Given the above, how long should videos be? We’ve talked about this before in a previous post. Since the attention span of viewers is relatively short, we recommend your video be short. Short means different things to different people, so when we say short, we mean approximately 60 seconds for some and 90 seconds for others. Think about Twitter, SnapChat, Vine…all of those platforms force us to keep it short and to the point. Besides, don’t you like to learn something quickly and move on? That doesn’t mean that longer videos should never be used. Longer videos should be used when appropriate, such as, client testimonials, office tours, or any time it really takes a little longer than 60 seconds to say what needs to be said.

How to Make Your Video Better

Tell stories. People love to listen to stories. Interestingly, videos that tell a story get watched more often than those that don’t. Videos that tell a story and move you emotionally are the ones that get shared most. For example, Samsung created and posted this ad for their new service for the hearing impaired. We shared these because we care about the message and want others to see it.

Think “What Should the Viewer Do Next?”

At the end, are people left wondering, what was the point? Should I click on something? Should I share it? Or did I just waste some of my valuable time? More than likely, you have some form of call to action that you want your viewer to take. Don’t be shy about asking them to do it. Whether it’s “Donate Now” or “Call Us Today,” there should be some call to action so the viewer knows exactly what to do and why they watched the video.

Video SEO

I hope you realize by now that you must optimize your videos to get the most traction with Google and other search engines. Believe it or not you can insert transcriptions into your videos on YouTube…and it’s extremely easy. In fact, YouTube does it for you… automatically. The reason this is important is because these words are like the text on a website. This is where the keywords that are spoken are converted to text and indexed as keywords. If you want to optimize your video for search (for both Google and YouTube…the number 1 and 2 search engines on the planet), you should create a transcription in your videos. These are just a few tips that we hope will help you create and get the most out of your video. If you have any questions, feel free to give us a call.

Best Platform to Host Video

When we create videos for our clients, they often ask, “Where should I put this video?” Unless they’re creating their video for a commercial to run on cable or broadcast television, this is a very good question. Yes, the obvious answer is to place it on their website, and this is often where it starts, but should it be hosted somewhere else? There are a few schools of thought on this. The SEO companies of the world say to host it on YouTube because it’s owned by Google. Some like to host it on Vimeo because it plays much cleaner and give you options not easily set up on YouTube. Both might be right, but now there are many other players entering the arena.

YouTube just celebrated it’s 10 Year Anniversary and much has changed since it’s inception. YouTube was first started in 2005 and later purchased by Google in 2006 for $1.65 Billion in stock1. Most of the early users were the general public…but not so much by businesses. Since then, many business host their videos on YouTube. In fact, checking Internet Live Stats, as of 11:30 AM on September 23, 2015, there have been over 2,481,613,747,000 YouTube Videos Viewed today! Think of that…from Midnight to 11:30 AM. Mind boggling!

So…Where SHOULD I Post My Video?

YouTube

While YouTube is one of the most often used locations to post your video, it’s not the only one. A couple of pros and cons to YouTube. First, YouTube is easy to embed into your website (or anywhere else), they have highly reliable servers, you can analyze your data from multiple angles, excellent search capacities and search results are viewed as you search (even in a Google search). One of the main cons to YouTube is that content can often be hard to find. Unless someone stumbles upon your video or it’s embedded into your website, most people may not find it easily. YouTube doesn’t lend well if you’re looking for your audience to find you accidentally.

Vimeo

There are many similarities between YouTube and Vimeo; however, one of the most noticeable differences is design. Vimeo is used by many who are very conscientious about design elements and visual components important to their brand. You might have noticed a lot of professional filmmakers listed on Vimeo for this reason. Also, one of the drawbacks to Vimeo is the number of people registered as users. It is a significantly smaller community that YouTube.

Facebook

Facebook is one of the newest members of the video hosting companies. We all know Facebook in a social way, but now they are offering the ability to host a video within your feed…while giving it priority over posts without video. The current algorithm improves your post to be seen if it has video (especially when uploaded to Facebook directly, not hosted elsewhere). With one of the largest audiences on the planet, Facebook will soon be one of the larger video players in the near future. If you already have a Facebook fan base, using video will improve your engagement with your fans. They key is to have a large enough fan base. Without the base, your video will only be seen by a few. One other thing to keep in mind is that people usually log into Facebook to get updates about their families and friends, not learn about your business…so be tasteful in your post quantity!

Wistia

Wistia is a relatively new video hosting website that is a paid site. This might be for you if you wish to embed video and get extreme analytics on the backside such as how long someone watched the video, at what second did they leave (or stop watching), where viewers skipped to, where viewers rewatched, etc. They have a feature called Heat Map that shows you a timeline with color coded action points. You can also integrate email programs with Wistia. This is a little more complex, but worth it if you’re into data.

We know there are many more places to host your videos, but these tend to remain at the top of the list in terms of popularity, ease of use, and providing embedding capabilities with some analytical features. Do you have any sites you use to host your videos? Do you have any better options that we don’t know about? Post them in our comments section. We’d love to learn about them!

1 Wikipedia – History of YouTube

What Can TV Teach Us About the New Video Revolution?

TV went through a revolution some years ago. Remember when cable first began? Remember when people were asking, “Why do we need a channel just for weather?” or “Why do we need a channel with 24 hour news?” 20 years later, we know we can’t live without the 24 hour news cycle (well most of us). Given this, what can we learn from history when it comes to video? Here are a few things we can pull from the history playbook.

TV History – A Big Lesson

In Video, Content is King!

Throughout history of television, there has never been a shortage of ideas. Television went from sitcoms to reality TV and back to sitcoms. Television has gone through drastic changes, only to come back to where it began. Not surprising. People like stories. People like to watch reality and sitcoms. They’re very similar in nature.

What does that mean for you? Since content is king, you’ll need to focus on how to create content. Think of Google as the masses (the millions of TV viewers)…constantly looking for something new, better, and entertaining. Your goal should be to continue to come up with new material to share. Whether it’s a marketing video, an informational/testimonial video, demonstration video, a training video, or just a recording of an in depth discussion about a topic relevant to a specific niche, new information (content) is king.

Your Action Item: Take approximately 30 minutes to play on YouTube. First, develop a list of keywords to search. See what you find. Watch 5 videos, but only for 30 seconds each. Write down notes about what you learned from each video. Next, search through the most popular videos and channels. Do the same thing, watch for 30 to 60 seconds. What did you learn/experience? Keys to pay attention to are the format each used, the techniques they used (sales), the techniques they used (production), the length of each video, etc. Use this information to come up with new approaches to video and to content.

Got an idea for a great video? Let us know. Want help coming up with one? Let us know.

Should I Create an "About Us" Video?

How Does Video Help Your Website?

When we created our website, we contemplated about creating an About Us video or to just have an About Us page. We opted for the text version because we believed it helped our Search Engine Optimization (SEO) because words are easily understood by Google. Since the creation of our website, we’ve learned how important video is to SEO. Not only that, we’ve discovered that an About Us video can help sell products.

Imagine you are looking for a photographer for your event. During your search you find three photographers that you think can do the job. You click on the About Us page for each and find that two of the three pages are text based. When you watch the one with the video, you not only learn about the photographer, you also learn she has a great sense of humor. You think, this is perfect for the event we’re putting together.

Here’s an example of one that could be used as an About Us; however, doesn’t exactly follow the full format of creating an emotional connection first.

Video speaks to the emotions of the buyer, while text speaks to the logic. When you present to emotions, you will connect with the buyer. When the buyer connects with the personality within the video, you have a greater likelihood of acquiring the sale.

Key Points to a Successful About Us Video

  • Be Unique. Your company has a story, a culture, and a personality. This should come through in the video you post. If you’re an accounting firm, you will most likely want to present a professional, straight forward message. If you’re an advertising agency with flair, you’ll want to present a professional, creative video.
  • Earn Trust. Use a testimonial or two in your About Us video. Think about it. Potential customers are looking for someone, they’ve elected to do more research about you, why not give them supporting material in the form of a testimonial.
  • Keep the Video Short. Try to keep the video to somewhere between 3 and 5 minutes, but make the first minute the most emotionally connective.
  • Make It Personable. This may sound logical, but many people want to push a sales pitch; instead, make it about the benefits of using your company and the values you hold. Connect with the potential client.

If we can help, let us know! Watch for our About Us video, coming soon!

Interesting Stats About Video & Online Marketing

CMO.com produced a list of interesting advertising stats from various sources on the internet. It shows us that most people are ok with video advertising on the web, but, as you’ll see, there are some formats that work better than others. Here’s some of the list:

  • Want to engage your customers (or potential customers)? 44% of US email marketers report increased engagement rates in messages containing video.
  • One fourth of viewing times of streaming video on tablets is spent with contact more than 60 minutes long.
  • Each minute, the equivalent of 100 hours of video is uploaded to YouTube!
  • Time of advertising videos:
    • 13% are less than 15 seconds
    • 36% are longer than 30 seconds
    • 72% of in-stream online videos ads are watched to their completion
    • 79% of in-stream online videos ads are watched to their midpoints
  • 27 Times. That’s the multiple of consumers that are likely to click through online video (versus a banner ad).
  • Digital video advertising (US) will reach at least $5.4 Billion by 2016 (while in 2011, it was $2 Billion)
  • 65% of online business-to-consumer marketers use YouTube, compared to 61% for business-to-business.

Here’s what some of these stats mean to you. Remember how pop-ups were the best way to advertise? Every website used them…and they were very successful. Now, they’re just annoying. Not to say that video will be annoying, because it probably won’t unless it is used improperly, we believe we are on the largest increase in the use of video for digital marketing. We believe that every branding and advertising campaign should include a component of video. Whether online or on television, it is where potential customers can best understand you.

We like to say that if a picture is worth 1,000 words, a video is worth 1.8 million words. Don’t know why that math works, check out how we came to that number at our previous post about a Video is Worth 1.8 Million Words.

There are more stats at the original article, but we wanted to share with you the highlights that you most likely will want to know.

Source: Abramovich, G. (2013). 15 Mind-Blowing Stats About Online Video Advertising. CMO.com. Retrieved from: http://www.cmo.com/articles/2013/8/27/video_15_mind_blowing.html on May 1, 2014. 

If a Picture Is Worth 1000 Words…Video is Worth 1,800,000!

We’ve had people ask, how in the world do you get 1.8 million words from a video? So, let us show you (I know, the picture says 1 million, but it’s actually 1.8 million).

If we all agree that a picture is worth 1,000 words… And we shoot video at 30 frames per second (fps) That gives us 1000 x 30 = 30,000 words every second!

And we shoot the video to a length of 60 seconds…

30,000 words / second * 60 seconds =

1.8 million words!

Why is this important? If you are thinking about resetting your website or changing the way it looks, a video is a great way to add a stronger message or call to action. Nothing says “Here’s what we do,” “Here’s what are customers say,” and “Here are the results,” better than video!

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5 Keys From YouTube on Marketing Your Videos

Knowing that you’re going to spend some money on a quality video, shouldn’t you at least know how to better market them on YouTube? Here are a 5 keys to smart marketing on YouTube. Many of these came from YouTube’s Playbook, so use wisely!

  1. Create a Playlist. This is a grouping of videos, either by theme, subject matter within a theme, or any way you want to dice up a theme. A playlist can either be your own videos or from other channels. The goal behind creating a playlist is to get people to stay on your channel longer. If you have your viewers going from one video to another because you provide good content, your brand gets recognized. Your brand begins to place higher in the “Suggested Video” section.
  2. Trailer. We’ve all heard that movie voice, “One man, against all odds, …” but having a channel trailer is important because it’s the first thing people will see when visiting your channel. One of the keys to having a trailer is to make it engaging and interactive. Why should people look at your channel? What content are you providing? Keep it short, but make it stick. Make sure the video shows the brand’s personality and character. If your company is whimsical, the trailer should be too. If you brand is serious, so should be your trailer.
  3. Annotations. While admittedly an annoying feature if you are watching the video, this is one of the best ways to engage your audience. Annotations are those text boxes that show up on the screen. They are clickable and can give some important information that might not be included in the video. Remember connecting is important. Get those viewers to comment by adding annotations.
  4. Analytics. What gets measured, gets done. One of the best tools Google offers is the YouTube Analytics page. It’s available for your YouTube channel as well. Learning which video has been watched the longest (not necessarily the most number of times) can tell you a lot about what your audience wants to know. By looking at the analytics, you can customize and improve later videos you post. You can also determine who your viewers are and how engaging your videos are to them.
  5. Interaction. Finally, one of the keys to successful marketing your YouTube page is interaction. Not just with your viewers, but with other channels. Interaction on your part is simple. Like other videos (while logged in as your brand), make playlists with other channel’s videos, and commenting on other channels. As with anything being measured, do this in moderation. Google doesn’t like it if you just like everything.

We hope this helps you be more productive on YouTube and improve your rankings. If you liked this article, please give it a share!  

Source: SoMedia Networks. (2014). Five Tips from YouTube's Playbook on Marketing Your Videos. Retrieved from: videomarketing.somedia.net/five-tips-from-youtubes-playbook-on-marketing-your-videos/

 

4 Ways to Optimize Your Business YouTube Page

Google is the largest and most used search engine online. It seems everyone knows that, but did you know that YouTube is the second largest search engine online? Owned by Google, it has quickly become the next most used search engine. This is why you must use YouTube as a part of your marketing plan. What better way to use YouTube than to provide Google/YouTube with high quality video that educate the consumer about your business? Here are a couple of other tips:

  1. Make Your Channel Your Own. When someone lands on your page, do they know it is yours? Do they recognize your brand? Too many people start a YouTube Channel, but do not brand it. It should look and feel similar to your overall branding strategy. This should also include your video. Make sure the video you place on your channel matches your brand. This should include when you comment on others’ videos.
  2. Provide Content. We like to say, if a picture is worth a thousand words, then a video is worth a million. Content is king with Google, and the same applies to YouTube. Your videos must be original and interesting. When others comment on your video, YouTube and Google give it more importance. The video must also represent your brand. It is also important that you have a lot of content. It is perfectly fine to upload multiple videos about an interesting and related topic to help you build SEO about that topic. If you can provide information that is hard to find anywhere else, you’ll also attract multiple viewers and give them a reason to comment.
  3. Get Them Clicking. Within YouTube is a fantastic function called Annotation. Use that function to get people to click through to a page that you decide. Think of this as a sales funnel. If they found you via Google, clicked on your YouTube page, and watched the video, you must give them a reason to move to your webpage or other sales action. Whether you’re raising money for a fundraiser or educating people and want them to buy your book, a video with an annotation built in will lead them to the link to buy. Use this. Get them clicking by also getting them to comment on your video. Best way to make this happen is to get them to see an annotation telling them to do so or getting the person in the video to request for feedback or comments. Build it into the video.
  4. Use Links. No. We don’t mean pay for links; we mean link all of your content. If you write a blog about a topic that is highlighted by your video, embed or link (or both) to that video. This builds an SEO web that helps Google and YouTube better understand how the topic is related.

Finally, if you need any help getting that video going, let us know. We can help!

Website Video Idea – Employee Spotlight

Employee Spotlight Video

Do your customers know who they are talking to when they call your business line? How about your potential customers. Ideally, they don’t know you or haven’t met you directly. This would mean that they found you online through a search engine and have made the decision to call you. Wouldn’t it be nice if they had some idea of who they were talking to when they call? Now they can!

We believe that potential customers would like to feel comfortable calling a business. We also believe that a business can move the level of comfort for potential customers to the positive by supplying the customers with an Employee Spotlight video. This allows the customer to know who they are talking to. We’ve all seen the About Us pages on websites that usually contain a photo with a brief description of their role. Why not change this? Why not make this a video introduction supported by the brief job description of the employee? This can significantly improve search engine performance for each person’s name as well as the name of the business.

Who Needs an Employee Spotlight Video?

This works particularly well with organizations like law firms, partnerships, ad agencies, and chambers of commerce. These tend to have lower turnover allowing the video to have a longer shelf life. Even if turnover is a little higher, shooting a video highlighting high-level employees can improve morale and make the employees feel a bit more connected to the company/firm.

If you’re considering a video that spotlights the employees and partners in the business, contact us today to learn more about how we can help.